Install Tech: High-Impact Installs & Benefits

AT&T; Ann Arbor (MI); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

EAP

Employee discounts

Job summary

AT&T in Ann Arbor, Michigan, is looking for an Installation Technician to install and activate high‑speed broadband, Wi‑Fi and voice services at customer locations. You will work independently, meet new people daily, and be rewarded for solving problems and delivering excellent service.

The role requires a valid state driver’s license and the ability to lift up to 60 lbs and work in various spaces. Training is provided to support career growth.

Qualifications

• Strong customer service mindset and communication skills.
• Ability to assess problems and provide timely solutions.
• Commitment to safety and following field procedures.
• Proactive learning and adaptability in a hands-on environment.

Responsibilities

• Install and activate broadband, Wi‑Fi, and voice services at customer sites.
• Work independently at customers' homes or businesses and meet new people daily.
• Troubleshoot and resolve basic issues, document interactions and outcomes.
• Climb ladders, handle equipment safely, and perform setup tasks as directed.

Skills

Customer service

Problem solving

Safety awareness

Education

High School Diploma or GED

Job description

AT&T in Ann Arbor, Michigan, is looking for an Installation Technician to install and activate high‑speed broadband, Wi‑Fi and voice services at customer locations. You will work independently, meet new people daily, and be rewarded for solving problems and delivering excellent service.

The role requires a valid state driver’s license and the ability to lift up to 60 lbs and work in various spaces. Training is provided to support career growth.