Install Service Technician - Remote

Sentry Equipment Corp; Oconomowoc (WI); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking an Install Service Technician who thrives in a dynamic environment. This remote position offers the excitement of travel across the country while providing installation and service for power plants and other facilities. You will own service accounts, ensuring customer satisfaction through your strong electro-mechanical skills and problem-solving abilities. Join a collaborative culture where employee ownership fosters a unique work environment, and enjoy great benefits like low-cost health insurance, 401k match, and tuition reimbursement. If you're ready to make an impact and grow your career, this opportunity could be your next big step!

Benefits

Low premium health insurance

Dental insurance

401k match

Tuition reimbursement

Competitive vacation policies

Qualifications

• Preferred 2-year technical degree in electronics or mechanical.
• Solid electro-mechanical skills and relevant field experience.

Responsibilities

• Provide installation, startup, repair, and retrofit services.
• Coordinate projects and develop technical content for training.

Skills

Electro-mechanical skills

Troubleshooting techniques

Communication skills

Ability to read P&ID and isometric drawings

Basic water chemistry knowledge

Education

2-year technical degree (electronics or mechanical)

Equivalent experience in relevant field

Tools

Epicor

Hubspot

Microsoft Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Install Service Technician - Remote

FT Hourly/Exempt Full-Time Technical Oconomowoc, WI, US

18 days ago Requisition ID: 1324

If you enjoy travel and variety while utilizing your strong electro-mechanical skills, become an Install Technician!

This position is remote, but involves travel throughout the country to provide install, retrofit, and routine service to power plants and other facilities. Services are performed at the customer site, including new system installations, modifications to existing systems, startup, repair and training for sample conditioning systems and instrumentation. You will have full service account ownership for the customers in your territory. Sentry also offers great benefits, including low premium and low deductible health insurance, dental, 401k match, tuition reimbursement, competitive vacation policies, and more! Additionally, being an employee-owned company has created an amazing collaborative culture with the financial benefits of being part owner in the company.

Responsibilities:

• Provide installation, startup, repair and retrofit services for power and other industries.
• Function as Field Project Coordinator for projects, developing procedures and practices, working with Project Managers to plan jobs and ensure service teams are supported, and developing relationships with subcontractors to help as needed.
• Delegate, guide, and supervise additional install personnel to complete site work efficiently.
• Field incoming technical service questions from customers and utilize troubleshooting and problem-solving techniques to promptly resolve problems with products or systems regarding both electrical and mechanical issues.
• Routinely develop a variety of technical content, such as training programs (documentation, hands-on, and digital), application notes, blog posts, case studies, PowerPoints, work instructions, bills of materials, quality documentation, etc. Create and implement video content.
• Work cooperatively with service team, product support and sales (inside & outside) staff to promote customer satisfaction.
• Utilize Epicor, Hubspot, and Microsoft Outlook for scheduling, tracking and updating information.
• Submit prompt and accurate service and expense reports.

Job Requirements:

• 2-year technical degree (electronics or mechanical) is preferred, or equivalent experience.
• Relevant field experience working within a power plant environment or similar. Experience with steam and water sampling equipment or industrial refrigeration preferred.
• Solid electro-mechanical skills, including electrical control, pumping systems, basic water chemistry, refrigeration, piping (welding, threading), etc.
• Ability to read and understand P&ID and isometric drawings.
• Valid driver's license with Motor Vehicle Records review that satisfies company policy.
• Ability to lift/carry up to 50 lbs. on industrial catwalks and stairways. Follow safe work practices.
• Ability to travel approximately 50% of the time.
• Strong communication skills – verbal, written, public speaking, customer service.
• Capable of working outdoors in all weather conditions.

Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities