INSPECTOR

ADP, Inc.; Daytona Beach Shores (FL); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Holiday Inn Express - DB Shores in Daytona Beach Shores, FL is seeking an Inspector to monitor housekeeping staff and guest room cleanliness. The role ensures standards are followed and services are provided in a safe, secure manner.

The responsibilities include training, reporting, safety compliance, and assisting with cleaning during peak periods. This is an hourly, full-time position at the Holiday Inn Express in Daytona Beach Shores.

Qualifications

• Six months of section housekeeper experience in hotel or related service industry.
• Ability to read, write and verbally communicate in a language understood by subordinates, guests and management.
• Must possess skill to follow through for positive results.

Responsabilités

• Inspect all assigned guest rooms daily to ensure quality service.
• Train and monitor housekeepers on daily responsibilities and safety rules.
• Update housekeeping management on progress and status; complete required forms and reports.
• Report safety hazards, theft, and items needing repair to management.
• Teach and monitor proper handling of guest areas for cleanliness.
• Inspect vending areas, storerooms and stairwells for cleanliness.
• Notify laundry of linen requirements for early checkouts.
• Respond to guest requests and problems to ensure customer satisfaction.
• Assist with daily cleaning of rooms during peak periods.

Connaissances

Organizational skills

Verbal communication

Teach others

Problem resolution

Reading and writing

Formation

High school education or equivalent experience

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

INSPECTOR

HOUSEKEEPING INSPECTOR Full Time Holiday Inn Express - DB Shores, Daytona Beach Shores, FL, US

3 days ago Requisition ID: 1156

This is an exciting hourly position at our award-winning Holiday Inn Express, Daytona Beach Shores, Florida.
BASIC PURPOSE: Monitor the duties performed by the section housekeepers in keeping guest rooms and public areas of the hotel clean and in serviceable condition to ensure procedures are followed, standards maintained, and quality service given in a safe, secure, accident-free manner.

ESSENTIAL FUNCTIONS:

• Inspect all assigned guest rooms including special clean items and equipment daily to ensure quality service. (30%)
• Train and monitor housekeepers on their daily responsibilities to ensure house rules, safety rules, security procedures and housekeeping procedures and standards are understood and followed. (20%)
• Update housekeeping management on the progress and status of each area of responsibility; complete required forms and reports (i.e. room status, discrepancy, late check outs, etc.) (15%)
• Report safety hazards, theft of room items and items requiring repair to housekeeping management. (10%)
• Teach and monitor proper handling of guest and stairwells for cleanliness - daily. (5%)
• Inspect vending areas, storerooms and stairwells for cleanliness - daily. (5%)
• Notify laundry of linen requirements necessary to clean the early check out rooms. (5%)
• Respond and comply with all guest requests, issues and problems to ensure customer satisfaction. (5%)
• Assist with daily cleaning of rooms during peak periods or in the absence of the regular housekeepers. (5%)

NON-ESSENTIAL FUNCTIONS: None

Knowledge and Skills:

Education: High school education or equivalent experience

Experience: Six months section housekeeper experience in hotel or related service industry. Customer relation skills.

Skills and Abilities: Must have organizational skills to maintain linen closets and carts. Ability to read, write and verbally communicate in language understood by subordinates, guests and management. Must be able to verbally communicate problems to subordinate and direct resolution of problems. Must possess skill to follow through for positive results. Must understand and monitor housekeeping room cleanliness standards. Ability to teach others. Must comprehend directions and assignments from management.

No. of employees supervised: Act as a lead worker in providing advice, counsel, training and assistance to a supervisor for 5 to 25 employees.

Hours Required: Eight per shift; scheduled days and times may vary based on need and business levels