INSPECTOR

Big Smoke Burger; Daytona Beach (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

Big Smoke Burger at Holiday Inn Hotel & Suites Daytona Beach Oceanfront is looking for a Housekeeping Lead. The role involves monitoring the cleanliness of guest rooms and public areas, training housekeepers, and ensuring standards are maintained. Candidates should have at least six months of relevant experience and a high school education. Strong organizational and communication skills are essential. Positions require eight-hour shifts, with varying scheduled days and times based on business needs.

Qualifications

• Minimum six months experience as a section housekeeper in a hotel or related service industry.
• Ability to teach others and understand housekeeping room cleanliness standards.

Responsibilities

• Inspect all assigned guest rooms daily to ensure quality service.
• Train and monitor housekeepers on their daily responsibilities.
• Update housekeeping management on the progress of each area.

Skills

Organizational skills

Customer relation skills

Ability to communicate

Education

High school education or equivalent experience

Job description

Overview

This is an exciting hourly position at our award-winning Holiday Inn Hotel & Suites Daytona Beach Oceanfront, Daytona Beach, Florida.

BASIC PURPOSE

Monitor the duties performed by the section housekeepers in keeping guest rooms and public areas of the hotel clean and in serviceable condition to ensure procedures are followed, standards maintained, and quality service given in a safe, secure, accident-free manner.

ESSENTIAL FUNCTIONS

1. Inspect all assigned guest rooms including special clean items and equipment daily to ensure quality service. (30%)
2. Train and monitor housekeepers on their daily responsibilities to ensure house rules, safety rules, security procedures and housekeeping procedures and standards are understood and followed. (20%)
3. Update housekeeping management on the progress and status of each area of responsibility; complete required forms and reports (i.e. room status, discrepancy, late check outs, etc.). (15%)
4. Report safety hazards, theft of room items and items requiring repair to housekeeping management. (10%)
5. Teach and monitor proper handling of guest and stairwells for cleanliness – daily. (5%)
6. Inspect vending areas, storerooms and stairwells for cleanliness – daily. (5%)
7. Notify laundry of linen requirements necessary to clean the early check out rooms. (5%)
8. Respond and comply with all guest requests, issues and problems to ensure customer satisfaction. (5%)
9. Assist with daily cleaning of rooms during peak periods or in the absence of the regular housekeepers. (5%)

NON-ESSENTIAL FUNCTIONS

None

Knowledge and Skills

Education: High school education or equivalent experience

Experience: Six months section housekeeper experience in hotel or related service industry. Customer relation skills.

Skills and Abilities: Must have organizational skills to maintain linen closets and carts. Ability to read, write and verbally communicate in language understood by subordinates, guests and management. Must be able to verbally communicate problems to subordinate and direct resolution of problems. Must possess skill to follow through for positive results. Must understand and monitor housekeeping room cleanliness standards. Ability to teach others. Must comprehend directions and assignments from management.

No. of employees supervised: Act as a lead worker in providing advice, counsel, training and assistance to a supervisor for 5 to 25 employees.

Hours Required: Eight per shift; scheduled days and times may vary based on need and business levels