Inspector

SENNEBOGEN LLC; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Brand training and support

Travel opportunities across the region

Career growth

Job summary

SENNObogen LLC is seeking a Factory Machine Inspector to perform on-site inspections and act as a brand ambassador across North and South America. Extensive travel (50%–75%) to support dealers and customers is required to ensure optimal equipment performance and superior service.

The role demands strong technical knowledge of heavy equipment, excellent communication, and the ability to work independently in a fast-paced environment while coordinating with dealers and customers for timely

Qualifications

• Strong technical knowledge of heavy equipment and machinery.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently in a fast-paced, travel-intensive role.

Responsibilities

• Serve as a trusted advisor during on-site visits, delivering a high-quality, customer-centric experience.
• Build and maintain strong relationships with dealers, technicians, and end users.
• Represent SENNEBOGEN professionally and reinforce brand value in all interactions.
• Capture and communicate customer feedback to internal stakeholders.
• Perform comprehensive inspections evaluating machine condition, safety, and performance.
• Identify risks and provide clear, actionable recommendations.
• Document findings through detailed reports, photos, and observations.
• Distribute inspection results to dealers and customers in a timely manner.
• Plan and optimize travel schedules to maximize territory coverage.
• Coordinate directly with dealers and customers to schedule site visits.
• Manage travel logistics including flights, accommodations, and transportation.

Skills

Technical knowledge of heavy equipment

Excellent communication

Organizational / time management

Independent work ethic

Microsoft Office proficiency

Tools

Microsoft Office Suite

Job description

Established in America in the year 2000, SENNEBOGEN LLC quickly became a leader in specialized equipment solutions for recycling and scrap metal yards, demolition, barge and port operations, log-handling, transfer stations and waste facilities.

A growing network of SENNEBOGEN distributors throughout North and South America provides expert support in material handler applications and ongoing maintenance, repairs, parts, and service support.

Our 100,000 sq. ft. (9300 m2) facility near Charlotte (Stanley), NC is home to:

• America’s largest inventory of material handler repair parts and major components
• A dedicated training facility for hands-on instruction for parts and service technicians, operators, and sales consultants
• Engineering services for customization of SENNEBOGEN equipment

Work for a dynamic industry leader who is dedicated to partnering with dealers to deliver the best service to end users.

DESCRIPTION

The Factory Machine Inspector is a highly customer-focused, field-based role responsible for conducting on-site machine inspections while serving as a brand ambassador for SENNEBOGEN. This position partners directly with dealers and customers across North and South America to ensure optimal equipment performance and deliver an exceptional service experience. Extensive travel is required to support customer needs and strengthen relationships.

KEY RESPONSIBILITIES:

CUSTOMER & RELATIONSHIP MANAGEMENT

• Serve as a trusted advisor during on-site visits, delivering a high-quality, customer-centric experience
• Build and maintain strong relationships with dealers, technicians, and end users
• Represent SENNEBOGEN professionally and reinforce brand value in all interactions
• Capture and communicate customer feedback to internal stakeholders

FIELD INSPECTIONS & TECHNICAL EXECUTION

• Perform comprehensive inspections evaluating machine condition, safety, and performance
• Identify risks and provide clear, actionable recommendations
• Document findings through detailed reports, photos, and observations
• Distribute inspection results to dealers and customers in a timely manner

TRAVEL & TERRITORY MANAGEMENT

• Plan and optimize travel schedules to maximize territory coverage
• Coordinate directly with dealers and customers to schedule site visits
• Manage travel logistics including flights, accommodations, and transportation
• Maintain flexibility to respond to urgent customer needs across regions

QUALIFICATIONS & SKILLS REQUIRED

• Strong technical knowledge of heavy equipment and machinery
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work independently in a fast-paced, travel-intensive role
• Proficiency in Microsoft Office Suite
• Valid driver’s license and ability to travel extensively

PREFERRED QUALIFICATIONS & SKILLS

• Previous field service, inspection, or heavy equipment experience
• Experience working directly with customers or dealer networks

CORE PHYSICAL REQUIREMENTS & ENVIRONMENTAL FACTORS

• Physical Activity: Regular walking, standing, bending, climbing, and working on uneven terrain. Ability to safely access and inspect equipment at heights, including climbing ladders, steps, and machine structures.
• Safety Equipment (PPE): Required use of personal protective equipment including, but not limited to, hard hats, safety glasses, gloves, hearing protection, high-visibility clothing, and steel-toe boots, in compliance with site-specific safety requirements.
• Noise Exposure: Routine exposure to high noise levels in heavy industrial environments. Hearing protection may be required at many job sites.
• Visual & Technical Inspection Requirements: Must be able to visually inspect machinery components in detail, identify wear, damage, and safety concerns, and capture photographic documentation in various lighting conditions.
• Travel & Work Conditions: Extensive travel (50% -75%) with work performed across multiple customer locations. Role requires flexibility to adapt to changing schedules, time zones, and extended periods away from home.
• Manual Handling & Lifting: Ability to occasionally lift, carry, and move tools, parts, or equipment weighing up to 25–50 lbs.
• Environmental Hazards: Potential exposure to grease, oil, moving mechanical parts, and other industrial hazards while maintaining strict adherence to safety protocols.

WHY CONSIDER SENNEBOGEN?

• Competitive compensation and benefits
• Opportunity to represent a respected global brand
• Team-oriented culture focused on customer success
• Career growth and development opportunities