Inspection Specialist

Qcells North America; Irvine (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Hanwha Q CELLS America Inc. (HQCA) seeks an experienced Inspection Specialist to lead project activities, evaluate pipeline reports, and determine installation readiness for inspections.

Based in Irvine, CA or Austin, TX, you will coordinate with homeowners, cities and Installation Partners, manage timelines and budgets while delivering a five-star customer experience. This role emphasizes advancing projects on schedule, within budget, and to high quality standards, with an in-office schedule

Qualifications

• 3–5+ years managing complex projects from inception to completion, ideally in retrofit residential PV + ESS renewable energy sector.
• 3+ years developing detailed project plans and interpreting complex schedules and action plans.
• 3+ years leading and improving customer experience with stakeholders and cross-functional teams.
• Strong prioritization and time-management abilities for high-quality impact.
• Excellent client-facing and teamwork skills, with ambiguity navigation and conflict resolution.
• Hands-on experience with enterprise CRMs and QA/risk management familiarity.

Responsibilities

• Evaluate data and report on key inspection metrics.
• Analyze pipeline reports to identify projects ready for inspection.
• Perform root cause analysis to identify bottlenecks and scheduling gaps.
• Recommend solutions and coordinate with leadership to remove bottlenecks and improve throughput.
• Coordinate and schedule inspections with homeowners and Installation Partners.
• Oversee pipeline through Site Survey, Install, and Inspection stages to ensure on-time completion.
• Break complex projects into actionable tasks with defined timeframes and priorities.
• Identify risks early and develop contingency plans to safeguard outcomes.

Skills

Scheduling

Project management

Leadership

Customer experience

Time management

Stakeholder management

Risk management

Education

Bachelor's degree

Associates degree

Tools

CRM software

Quality assurance tools

Job description

POSITION DESCRIPTION

Axia by Qcells is seeking an experienced Inspection Specialist to lead and manage complex project activities across our organization. In this pivotal role, the Inspection Specialist will be tasked with evaluating and analyzing pipeline reports to determine installation readiness of projects for inspection. When projects are not ready, you will spearhead efforts with key stakeholders to drive performance and ensure readiness for scheduling.

Description

Axia by Qcells is seeking an experienced Inspection Specialist to lead and manage complex project activities across our organization. In this pivotal role, the Inspection Specialist will be tasked with evaluating and analyzing pipeline reports to determine installation readiness of projects for inspection. When projects are not ready, you will spearhead efforts with key stakeholders to drive performance and ensure readiness for scheduling.

Your responsibilities will include identifying installers with coverage in specific regions, sharing project details, coordinating and scheduling inspection dates with cities, homeowners and installation partners. Collaborating closely with senior management and cross-functional teams, you will develop detailed project plans that optimize resources, timelines, and budgets while delivering five-star customer experience.

The ideal candidate possesses advanced project management skills, a keen ability to navigate and resolve high-level challenges, and a talent for maintaining meticulous attention to detail across broad scopes. A strong commitment to providing delightful customer interactions and service is essential. Your mission is to deliver projects on time, within budget, and to the highest standards of quality.

This position will be based out of one of our offices in Irvine, CA or Austin, TX, with an in‑office schedule that is set at the direct manager’s discretion in accordance with the company policies and procedures.

Responsibilities

• Evaluate data and report on key inspection metrics.
• Analyze pipeline reports to identify projects ready for inspection.
• Root cause analysis to identify bottlenecks or challenges that are preventing the scheduling of the inspection from achieving monthly quotas.
• Make recommendations for solving problems and work cross functionally and with leadership team to remove bottlenecks and improve throughput.
• Coordinate and schedule inspections with homeowners and Installation Partners.
• Oversee a pipeline of projects at the Site Survey, Install, and Inspection Stages to drive projects through scheduling and completion.
• Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively.
• Proactively identify potential risks and develop contingency plans. Elevate risk management strategies to safeguard project outcomes.

Required Qualifications

• Associates degree with 3-5+ years (or a bachelor's degree with 3+ years) of work experience with a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector
• 3+ years of demonstrated expertise in developing detailed project plans using various methodologies. Ability to interpret complex flowcharts, schedules, and action plans.
• 3+ years of experience demonstrating excellent leadership and customer experience enhancing skills, capable of guiding peers and influencing senior-level management and stakeholders to drive positive business outcomes and unparalleled customer experience.
• Exceptional prioritization and time-management abilities, focusing on delivering high-quality positive impact.
• Strong capabilities in client‑facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges.
• Hands‑on experience with advanced project management tools (e.g., enterprise-level CRMs) and quality assurance and risk management familiarity.

Hanwha Q CELLS America Inc. (\u201CHQCA\u201D) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.

Physical, Mental & Environmental Demands

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing
20% of time

Sitting
70% of time

Walking
10% of time

Strength

Pulling
up to 10 Pounds

Pushing
up to 10 Pounds

Carrying
up to 10 Pounds

Lifting
up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing
F

Handling
F

Reaching
F

Agility (F = Frequently, O = Occasionally, N = Never)

Turning
F

Twisting
F

Bending
O

Crouching
O

Balancing
N

Climbing
N

Crawling
N

Kneeling
N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

• This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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