Inspection Review Supervisor

Information Providers, Inc; Hopkins (MN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health, dental, and vision insurance

Life insurance

Health savings accounts or flexible[sp

Job summary

Information Providers, Inc (IPI) is seeking a full-time Inspection Review Supervisor in Hopkins, MN. You will lead a team of review specialists, manage daily workflows, and ensure accurate inspection reports for insurance applications.

The role emphasizes coaching, training, and escalation management, with a focus on timeliness, quality, and cross-department collaboration to uphold our standards of service and reliability.

Qualifications

• Office-based role with standard business hours.
• Attention to detail, organizational skills, and accuracy are essential.
• Strong communication and leadership capabilities are required.
• Analytical mindset with problem-solving skills.
• Ability to meet deadlines in a fast-paced environment.
• Proficiency with Microsoft 365 and ability to learn company software.

Responsibilities

• Lead a team of review specialists to verify inspection reports.
• Supervise daily workflows, monitor productivity, and coach the team.
• Train new hires on procedures and support professional development.
• Resolve escalated review questions and situations promptly.
• Identify opportunities to improve operations and workflows.
• Coordinate scheduling, workload distribution, and performance management.
• Collaborate cross-departmentally with operations, QA, and management.

Skills

Attention to detail

Organizational skills

Accuracy

Communication

Leadership

Analytical thinking

Problem solving

Time management

MS 365 proficiency

Learn company software

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Inspection software

Workflow management programs

Job description

At Information Providers Inc. (IPI), we believe great work starts with great people. Since 1996, we've established ourselves as a leader in Property & Casualty and Premium Audit information services, serving insurance companies nationwide through innovative technology and experienced professionals.

Now, our Hopkins, MN office is hiring an accurate, organized, and collaborative leader to ensure daily excellence as our full-time Inspection Review Supervisor. If you thrive in roles where you're leading others in maintaining quality and productivity, keep reading to learn more.

WHY YOU SHOULD JOIN US

• Earn $50,000 - $60,000/year, depending on experience


• 401(k)


• Health, dental, and vision insurance


• Life insurance


• Health savings accounts or flexible spending accounts


• Short- and long-term disability


• Paid time off


• Paid vacation


• Paid holidays


• A flexible schedule

With over 430 employees and a unique field force supported by regional offices, we deliver accurate, high-quality information. Our core values- service, reliability, flexibility, timeliness, and innovation- drive our growth and foster a supportive workplace. At IPI, your ideas matter, your growth is supported through mentorship and opportunity, and your contributions make a meaningful impact every day. Join us and be part of a team that values its people as much as its purpose!

ARE YOU THE INSPECTION REVIEW SUPERVISOR WE NEED?

Our ideal candidate is an experienced leader with a customer service mindset and a drive to keep improving operations and optimizing processes. Experience related to insurance, underwriting, home inspection, quality review, mortgage services, and/or property preservation would be preferred. Experience using inspection software or workflow management programs would also be a bonus! The minimum qualifications are:

• Ability to work in the office from 8:00 am to 5:00 pm, Monday through Friday


• Attention to detail, organizational skills, and high levels of accuracy


• Effective, professional communication and leadership skills


• Analytical mindset with strong problem-solving skills


• Ability to meet all deadlines and prioritize responsibilities in a fast-paced environment


• Proficiency in Microsoft 365 applications and the ability to learn company-specific software


• High school diploma or GED equivalent (associate/bachelor's degree would be preferred)

WHAT VITAL ASSISTANCE DO YOU PROVIDE?

The Inspection Review Supervisor leads a team of review specialists in verifying the quality, completion, and accuracy of inspection reports for insurance uses. You'll supervise the daily workflows to monitor productivity, providing your team with the quality coaching and guidance they need to excel within their roles and meet their performance targets. Accuracy, compliance, and timeliness will be some of your top priorities, and you'll make sure your team follows all company protocols in their activities. You'll train new hires on our procedures and support current employees' professional development. As needed, you'll assist with swiftly resolving escalated review questions and situations.

In addition to the day-to-day, you'll find ways to improve the big picture operations and optimize our work strategies. You'll assist with strategic scheduling, workload distribution, and performance management initiatives as well as maintain organized documentation. The Inspection Review Supervisor collaborates cross-departmentally with operations, quality assurance, and management teams to ensure excellence every day!

ADVANCE YOUR CAREER TODAY!