Inside Territory Manager

AssuranceAmerica; McAllen (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

AssuranceAmerica in McAllen, TX (and Atlanta, GA) seeks an Inside Territory Manager to deepen agent relationships and drive growth in property and casualty insurance.

You will lead outbound calls, onboarding, and collaboration with field teams, with occasional travel to meet partners and expand market presence. This role emphasizes relationship-building, quota attainment, and proactive problem-solving.

Qualifications

• Bilingual in English and Spanish required.
• 1–3 years of sales experience.
• Working knowledge of Salesforce or another CRM.
• Able to work in an office environment.

Responsibilities

• Cultivate relationships with a portfolio of existing agents to drive loyalty, engagement, and revenue growth.
• Liaise between agents and internal teams to resolve issues and align with company goals.
• Guide and manage agents to achieve sales quotas by setting goals and following up.
• Execute daily outbound calls and respond to inquiries to grow quotes and applications.
• Follow the established MSP and sales cadence to increase agency adoption and production.
• Overcome objections and identify opportunities to expand agent performance.
• Lead onboarding and training of new agencies with field support.
• Collaborate with field Territory Managers and National Accounts for growth.
• Provide backup sales administration, licensing tasks, and special projects as needed.
• Track and document all agent interactions and follow-ups.
• Maintain professionalism in communications and resolve agent requests promptly.
• Participate in strategy meetings with Sales leadership to refine tactics.
• Pursue professional development opportunities and travel for field visits.

Skills

Bilingual English-Spanish

Sales experience

CRM experience

MS Office/PowerPoint

Education

Bachelor's degree

Tools

Salesforce

Job description

TEAM Are you seeking a place where your ideas matter and your contributions make an impact? Join AssuranceAmerica!

JOIN THE ASSURANCEAMERICA TEAM Are you seeking a place where your ideas matter and your contributions make an impact? Join AssuranceAmerica! For 25 years, we've delivered top-notch property and casualty insurance through independent agents and directly to customers. Our success is fueled by a diverse blend of thoughts, experiences, skills, and backgrounds within our team. Inside Territory Manager

Step into a role where your energy and expertise directly fuel the success of our agency partners and drive explosive growth for AssuranceAmerica. As an Inside Territory Manager you’ll be the heartbeat of our agent relationships—proactively deepening connections, solving challenges, and turning opportunities into measurable results. You’ll thrive in a fast-paced environment, balancing strategic relationship-building with hands-on sales execution. Your days will be filled with dynamic conversations: guiding agents to crush quotas, onboarding new partners with confidence, and collaborating with field teams to amplify our market presence. With every call, email, or training session, you’ll champion our brand, refine processes, and ensure seamless alignment between agents and company goals.

Positions available in McAllen, TX & Atlanta, GA only. Each day at AssuranceAmerica is different, but as Inside Territory Manager in Sales, you will:

• Proactively cultivate and strengthen relationships with a designated portfolio of existing agents to drive loyalty, engagement, and revenue growth.
• Act as the liaison between agents and internal teams to resolve issues, improve service quality, and ensure alignment with company goals.
• Guide and manage agents to achieve sales quotas and business objectives by setting clear goals, securing commitments, and conducting follow-ups.
• Execute daily outbound calls and respond to inbound inquiries with a focus on deepening account relationships and driving quote/application growth.
• Follow the established Model Sales Process (MSP) and sales cadence (calls, emails, texts) to increase agency adoption and production.
• Overcome objections and leverage critical thinking to identify opportunities for expanding agent performance and market share.
• Drive new agency onboarding by leading training sessions, ensuring product/guideline proficiency, and collaborating with field Territory Managers to achieve quote adoption.
• Partner with field Territory Managers (TMs) and National Accounts teams to align strategies, share insights, and achieve collective growth targets.
• Serve as backup support for sales administration, licensing tasks, and special projects as needed.
• Diligently track and document all agent interactions, including discussion points, follow-up tasks, and scheduled future engagements.
• Maintain a professional demeanor in all communications, ensuring prompt and effective resolution of agent requests.
• Participate in regular strategy meetings with Sales leadership to refine tactics, share feedback, and adapt to evolving business needs.
• Pursue professional development opportunities to enhance sales acumen, product knowledge, and relationship management skills.
• Flexibility to travel occasionally for field visits, training, or events.
• Perform other responsibilities as assigned by leadership.

About YOU

• Effective telephone sales abilities
• Proficiency in both oral and written communication skills
• Strong interpersonal skills, autonomy in decision-making, and proactive recommendations abilities are essential
• Manage multiple priorities and effectively work both independently and in a group
• Meet guidelines for attendance/punctuality and maintain a professional appearance
• Receptive to flexible work hours as needed
• Analytical ability at a level to interact with associates, managers, agents, and vendors
• Proficiency in MS Office, Excel, and PowerPoint

Required

• Bilingual in English-Spanish
• 1-3 years of experience in a sales capacity
• Working knowledge of Salesforce or other CRM
• Able and willing to work out of an office environment

Preferred

• Bachelors degree
• Insurance experience
• Worked in a call center environment

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to travel as needed.

About US

• We are direct, results-driven, and dedicated to the success of our business and each other.
• We are a diverse group of thinkers and doers.
• We offer many opportunities to grow in your professional skills and career.
• We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.