Inside Territory Manager

AAMGA AssuranceAmerica Managing General Agency, LLC; McAllen (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

AssuranceAmerica is seeking an Inside Territory Manager in McAllen, TX to strengthen agent relationships and drive growth. You will proactively engage a portfolio of agents, resolve issues, and guide them toward achieving sales quotas through structured outreach and training.

The role blends relationship management with hands-on sales execution. Ideal candidates have 1–3 years in sales, bilingual English-Spanish communication, and familiarity with Salesforce or similar CRM.

Qualifications

• Requires 1-3 years of sales experience.
• Insurance industry experience is a plus.
• Experience in a call center environment is preferred.

Responsibilities

• Proactively manage a portfolio of existing agents to drive loyalty and revenue.
• Serve as liaison between agents and internal teams to resolve issues and improve service quality.
• Guide agents to achieve sales quotas through goal setting and follow-ups.
• Conduct outbound calls and respond to inquiries to grow quote and application volume.
• Follow the MSP and sales cadence to increase agency adoption and production.
• Travel occasionally for field visits, training, or events.

Skills

Telephone sales

Oral & written communication

Interpersonal skills

Bilingual English-Spanish

CRM experience (Salesforce)

Office software (MS Office)

Education

Bachelor's degree (preferred)

Tools

Salesforce CRM

MS Office Suite

Job description

JOIN THE ASSURANCEAMERICA TEAM

Are you seeking a place where your ideas matter and your contributions make an impact? Join AssuranceAmerica! For 25 years, we've delivered top-notch property and casualty insurance through independent agents and directly to customers. Our success is fueled by a diverse blend of thoughts, experiences, skills, and backgrounds within our team.

Inside Territory Manager

Step into a role where your energy and expertise directly fuel the success of our agency partners and drive explosive growth for AssuranceAmerica. As an Inside Territory Manager you’ll be the heartbeat of our agent relationships- proactively deepening connections, solving challenges, and turning opportunities into measurable results. You’ll thrive in a fast-paced environment, balancing strategic relationship-building with hands-on sales execution. Your days will be filled with dynamic conversations: guiding agents to crush quotas, onboarding new partners with confidence, and collaborating with field teams to amplify our market presence. With every call, email, or training session, you’ll champion our brand, refine processes, and ensure seamless alignment between agents and company goals.

Positions available in McAllen, TX & Atlanta, GA only.

Responsibilities

• Proactively cultivate and strengthen relationships with a designated portfolio of existing agents to drive loyalty, engagement, and revenue growth.
• Act as the liaison between agents and internal teams to resolve issues, improve service quality, and ensure alignment with company goals.
• Guide and manage agents to achieve sales quotas and business objectives by setting clear goals, securing commitments, and conducting follow-ups.
• Execute daily outbound calls and respond to inbound inquiries with a focus on deepening account relationships and driving quote/application growth.
• Follow the established Model Sales Process (MSP) and sales cadence (calls, emails, texts) to increase agency adoption and production.
• Overcome objections and leverage critical thinking to identify opportunities for expanding agent performance and market share.
• Drive new agency onboarding by leading training sessions, ensuring product/guideline proficiency, and collaborating with field Territory Managers to achieve quote adoption.
• Partner with field Territory Managers (TMs) and National Accounts teams to align strategies, share insights, and achieve collective growth targets.
• Serve as backup support for sales administration, licensing tasks, and special projects as needed.
• Diligently track and document all agent interactions, including discussion points, follow-up tasks, and scheduled future engagements.
• Maintain a professional demeanor in all communications, ensuring prompt and effective resolution of agent requests.
• Participate in regular strategy meetings with Sales leadership to refine tactics, share feedback, and adapt to evolving business needs.
• Pursue professional development opportunities to enhance sales acumen, product knowledge, and relationship management skills.
• Flexibility to travel occasionally for field visits, training, or events.
• Perform other responsibilities as assigned by leadership.

About YOU

• Effective telephone sales abilities
• Proficiency in both oral and written communication skills
• Strong interpersonal skills, autonomy in decision-making, and proactive recommendations abilities are essential
• Manage multiple priorities and effectively work both independently and in a group
• Meet guidelines for attendance/punctuality and maintain a professional appearance
• Receptive to flexible work hours as needed
• Analytical ability at a level to interact with associates, managers, agents, and vendors
• Proficiency in MS Office, Excel, and PowerPoint
• Bilingual in English-Spanish
• 1-3 years of experience in a sales capacity
• Working knowledge of Salesforce or other CRM
• Able and willing to work out of an office environment
• Preferred Bachelors degree
• Insurance experience
• Worked in a call center environment

Physical Requirements

Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to travel as needed.

About US

We are direct, results-driven, and dedicated to the success of our business and each other. We are a diverse group of thinkers and doers. We offer many opportunities to grow in your professional skills and career. We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy. We strive for excellence in how we serve our policy holders and agents, and have since we opened our doors in 1998. We believe in creating a culture where all associates have a chance to learn and grow. We also take part in directing 5% of our earnings to fight homelessness, which gives hope with every policy purchased. We're grateful for the team we've created and the values we stand behind. We've pledged to be direct, results-driven, and dedicated to the success of our business and each other.