Inside Technical Sales Rep II

SPX Cooling Technologies; Olathe (KS); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) match

Education assistance

Job summary

SPX Cooling Technologies, a leader in HVAC equipment, is seeking an Inside Technical Sales Representative II to drive aftermarket parts sales, manage customer service for incoming orders via QTC, and ensure accurate SAP setup.

The role requires pricing decisions from cost data, a focus on quotes, and collaboration with internal teams and vendors to meet customer expectations. Hybrid work optional after probation; onsite office.

Qualifications

• Strong knowledge of Microsoft Excel, Access, Word and PowerPoint.
• Excellent problem solving and analytical skills with the ability to propose and implement improvements.
• Excellent communication and collaboration across levels to present data and recommendations.

Responsibilities

• Proactively upsell aftermarket parts and train the team on selling techniques.
• Process RFQ/quoting, prepare proposals, and oversee territory revenue and margin performance.
• Lead training, IT and ERP initiatives, and ensure alignment of pricing, product availability and lead times with customers.

Skills

Microsoft Excel

Microsoft Access

Microsoft Word

PowerPoint

Problem solving

Communication skills

Education

Bachelor's degree or Trade School in Engineering or similar

Tools

SAP

ERP systems

Job description

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As an Inside Technical Sales Representative II, you will drive aftermarket parts sales through proactive selling techniques, manage all aspects of customer service for incoming orders via QTC, and ensure accurate setup and order processing in SAP. The incumbent will determine pricing based on cost data, maintain a clean sales funnel, follow up on quotes, and collaborate with internal teams and vendors to ensure pricing, product availability, and lead times align with customer expectations. This role supports meeting sales targets through parts expertise, team training, workload balancing, and effective quote-to-order execution with minimal supervision.

This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

1. Aftermarket Sales and Customer Engagement

• Proactively engage customers to upsell aftermarket parts and train team on selling techniques.
• Manage RFQ/quoting process, prepare proposals, and oversee territory revenue and margin performance.
• Serve as product champion and provide training on FAP and FEP towers, and components.

1. Order Management and Operational Excellence

• Process orders in SAP and ensure compliance with original proposals and pricing.
• Monitor order status, coordinate with expeditors, and assist with engineering scope and scheduling alignment.
• Maintain and update aftermarket pricing catalogs and distributor stock level recommendations.

1. Team Development and Systems Leadership

• Support new ISR training and participate in rep/service contractor education.
• Participate in emergency coverage rotation and provide advanced ERP/system support.
• Lead IT enhancement initiatives to improve quoting and order systems functionality.

What we are looking for (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience & Skills

• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management

Ideal Experience & Skills

• 5+ years of experience in product and parts sales
• Knowledge of HVAC, cooling towers, and/or chillers, strongly desired
• Aftermarket or distributor sales (representative management) experience, helpful
• Familiarity with SAP, or other ERP systems
• Familiarity with engineering documents and history, desired

Education & Certifications

• Bachelor's degree, or Trade School degree, in Engineering or similar technical field, preferred.

Travel & Working Environment

• Onsite office environment, Monday - Friday; Hybrid work schedule available after satisfactory completion of probationary period
• Driver's License and proof of insurance
• Occasional lifting up to 30 pounds.
• The position may require working occasionally outside normal work hours.
• Keyboarding/typing
• Ability to read effectively from a computer screen and/or a paper copy
• Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment
• Ability to communicate effectively verbally
• May work outside at times and be exposed to excessive noise, heat, or bad weather

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.