Inside Technical Sales

Stoughton-Parts-Sales,-LLC; Stoughton (WI); On-site; USD 32,000 - 45,000; Full time

Job summary

Stoughton-Parts-Sales, LLC is seeking a Customer Service professional to handle inquiries by email and phone with a friendly, professional demeanor. You will perform tasks safely and efficiently, attend regularly, and adhere to company policies. Additional duties may be assigned as needed.

The employer emphasizes a strong customer-first mindset, reliability, and the ability to multi-task in a fast-paced environment while following guidelines and using Microsoft Office tools.

Qualifications

• Education: High school diploma or equivalent required. Bachelor's degree preferred.
• Knowledge, Skills, & Abilities: Superior & Professional Communication Skills, written & verbal
• Enjoys helping people & Puts the customer first
• Strong work ethic
• Problem solving skills
• Technical Knowledge of trailer parts preferred
• Able to Multi-task
• Strong time management and organizational skills
• Demonstrates a continuous improvement mindset
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision of the Product Brand Manager.
• Experience with Microsoft Office software primarily word & excel

Responsibilities

• Answer customer inquiries via email and phone in a friendly, professional, and courteous manner.
• Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to Company policy.
• Maintain good attendance. Attend scheduled work hours on a regular and timely basis.
• Comply with all Company policies and procedures.
• Other duties may be assigned by the company

Skills

Communication skills

Customer focus

Work ethic

Problem solving

Multi-tasking

Time management

Organizational skills

Continuous improvement

Instruction compliance

Team player

Winning attitude

Customer appreciation

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Parts-WI
1112 Veterans Rd
Stoughton, WI 53589, USA

• Answer customer inquiries via email and phone in a friendly, professional, and courteous manner.
• Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to Company policy.
• Maintain good attendance. Attend scheduled work hours on a regular and timely basis.
• Comply with all Company policies and procedures.
• Other duties may be assigned by the company

Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.

Qualifications

• Education: High school diploma or equivalent required. Bachelor's degree preferred
• Knowledge, Skills, & Abilities:
  • Superior & Professional Communication Skills, written & verbal
  • Enjoys helping people & Puts the customer first
  • Strong work ethic
  • Problem solving skills
  • Technical Knowledge of trailer parts preferred
  • Able to Multi-task
  • Strong time management and organizational skills
  • Demonstrates a continuous improvement mindset
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision of the Product Brand Manager.
  • Experience with Microsoft Office software primarily word & excel
• Core Competencies:
  • Team Player
  • Winning Attitude
  • Customer Appreciation: desire to wow the customer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.