Inside Team Member North Spokane

Domino's; Spokane (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid sick leave

Health care benefits (full-time)

Dental and Vision plans

Job summary

Domino's in Spokane is seeking an inside team member to prepare customer orders at our North Spokane locations: Shadle Park, Hillyard, or N Division at the Y. The CSR will greet customers with a positive, energetic voice and provide accurate information on products, services, and pricing.

Applicants must be 18 or older, be able to work outdoors in various temperatures, and handle a physically demanding role that may include standing for long periods and lifting. Training will be provided.

Qualifications

• Must have a strong customer service mindset and positive demeanor.
• Excellent communication and clear speaking voice during shifts.
• Must be able to convey product details, services, charges, and policies clearly.

Responsibilities

• Answer product and service questions to attract customers.
• Open and maintain customer accounts by updating information.
• Prepare and package food products for orders.
• Collect payments and hand out orders to customers.
• Resolve product or service issues and ensure timely solutions.

Skills

Positive personality

Energetic voice

Customer service oriented

Communication with customers

Product knowledge

Cash handling

Ability to work long hours

Job description

Hiring preference given to applicants that are 18 or older!

This Hiring ad is intended for candidates that wish to work as an inside team member preparing customer orders in our North Spokane locations: Shadle Park, Hillyard or N Division at the Y.

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.

While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.

Some specific duties of Domino's CSRs include:

• Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
• Opening and maintaining customer customer accounts by recording and updating account information
• Preparing and packaging food products
• Collecting payment and handing out orders to customers
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
• Maintaining financial accounts by processes customer adjustments
• Contributing to team effort by accomplishing related requests as needed

Additional Information

Pay Range $17.13-$18.13

Benefits:

• Paid sick leave per Washington law
• Health Care benefits for full time employees (30+ hours per week after waiting periods)
• Dental and Vision plans available to purchase

All your information will be kept confidential according to EEO guidelines.

We will ensure you are trained and have a positive learning experience when you join our team.

Pay range for all CSRs will be an hourly rate of $17.13 - $18.13 with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.

CSRs must:

• Be 16 years or older
• Be attentive to detail
• Be customer oriented, friendly and energetic
• Have cash management skills
• Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
• Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed

All your information will be kept confidential according to EEO guidelines.