Inside Supply Sales Representative

Toshiba America Business Solutions, Inc.; City of Rochester (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with match

Life insurance

Job summary

Toshiba America Business Solutions, Inc. is hiring an Inside Sales Representative in Rochester, NY. The role focuses on securing sales of products, services, and supplies to businesses through phone, email, and relationship-building efforts.

You will collaborate with the local sales team to expand Toshiba's revenue and leverage the broader Inside Sales portfolio. The position offers comprehensive onboarding, ongoing training, and uncapped earning potential, with a first-year earning potential of

Qualifications

• High School Diploma or GED required.
• Minimum of three years inside sales, telemarketing, and customer service experience.
• Strong knowledge of Excel and Microsoft Word.

Responsibilities

• Contact current and prospective customers to quote, sell, up-sell, and cross-sell products via inside sales.
• Meet management objectives, contacting assigned customer base regularly and maintaining relationships.
• Handle complaints and questions from customers as necessary.
• Process orders, generate returns, drop shipments, and track shipments accurately.

Skills

Inside sales experience

Cold calling

Communication skills

Excel

Word

Education

High School Diploma or GED

Job description

Join Toshiba America Business Solutions as an Inside Sales Representative, Rochester, NY

You’ll work to secure sales of products, services, solutions, and supplies, to businesses and industrial establishments via telephone, mail and email, relationship development and closing activities. Build strategic relationships with TBS sales organization to secure new clients and grow Toshiba revenue within existing relationships. Participate in team selling activities to strengthen Toshiba's value to clients. Provide guidance to local market leadership on inside sales best practices and opportunities to leverage the expanded portfolio of Inside Sales.

If you enjoy building relationships with existing clients and developing new businesses, and creating opportunities for your customers and yourself, Toshiba offers the tools, support, and uncapped earning potential to help you succeed.

What You'll Do

• Contact current and prospective to quote, sell, up-sell, and cross sell Toshiba products, services, solutions and supplies via inside sales.
• Meet objectives as set by management including the responsibility of contacting assigned customer base on a regular basis to understand customer needs and maintain customer relationship. Handle complaints and questions from customers as necessary.
• Participate in team selling activities to strengthen Toshiba's value to clients. Provide guidance to local market leadership on inside sales best practices and opportunities to leverage the expanded portfolio of Inside Sales.
• Process orders, generate returns, drop shipments, and UPS tracking accurately, completely, and promptly. Ensure appropriate signatures are acquired as needed to ensure a "Complete" order.
• Perform other related duties as assigned.

What You'll Bring

• High School Diploma or GED
• A minimum of three years of inside sales, prospecting by phone and customer service/support experience.
• Solid knowledge of Excel and Microsoft Word.

Earn Well

• $50,000 first year earning potential, hourly range $16.83-$17.30, plus ucommission.

Training

• Comprehensive onboarding and industry-leading sales training
• Ongoing training and professional development

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with match and company provided life insurance
• Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts
• Generous paid holidays, vacation & sick/personal business/volunteer days
• Opportunities for career growth within a global technology organization

About Us

Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries.

At Toshiba, you'll have opportunities to expand your expertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization.

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [e-mail] to request an accommodation.

Responsibilities:

• Contact current and prospective to quote, sell, up-sell, and cross-sell supplies.
• Meet objectives as set by management including the responsibility of contacting the assigned customer base on a regular basis to understand customer needs and maintain customer relationships.
• Handle complaints and questions from customers as necessary.
• Process orders, generate returns, drop shipments, and UPS tracking accurately completely, and promptly.
• Ensure appropriate signatures are acquired as needed to ensure a "Complete" order.
• Perform required documentation, updates, and corrections as required. May be required to liaison with internal departments as it pertains to assigned accounts.
• Contact customers when orders will not ship due to inventory levels.
• Perform account troubleshooting and ensure the prospect list is complete and accurate.
• Check and respond to voice mail in a timely fashion.
• Generate sales reports as required and ensure the sales database is updated accordingly.
• Stay current on new machines, products, and updates. May participate in special projects requiring outbound sales input.

Qualifications:

• High School Diploma or equivalent.
• 3+ years of experience in a combination of inside sales, telemarketing, and customer service/support experience.
• Ability to work in fast-paced environment with changing priorities.
• Must have demonstrated experience with maintaining account relationships.
• Ability to influence /persuade and comfortable with cold calling and working to meet established call objectives.
• Must have strong communication skills with the ability to speak articulately and professionally on the phone to prospective and current customers.
• TABS is currently accepting proof of vaccination status on a voluntary basis during the onboarding process.

Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• Pet Insurance
• 401(k) plan
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation [e-mail] to request an accommodation.