Inside Solution Architect - Americas

Dragos; United States; Remote; USD 108,000 - 145,000; Full time

Benefits offered by this job

Equity package

Job summary

Dragos, a global leader in OT cybersecurity, is hiring an Inside Solution Architect to guide prospects through the early customer journey. You will partner with Business Development, Marketing, and Senior Solution Architects to deliver credible demos and shape initial opportunities.

You will maintain demo content and lab environments, offer consultative recommendations, and respond to inbound questions. Occasional travel up to 15% is expected as you collaborate across North America, Europe, the

Qualifications

• 1-2 years in a technical, customer-facing, or pre-sales role.
• Working knowledge of TCP/IP and the OSI model.
• Strong written and verbal communication with ability to present technical concepts to varied audiences.
• Ability to manage multiple demo environments and competing priorities.
• A genuine drive to continuously learn new technology.
• Strong presentation, relationship-building, and negotiation skills.
• Willingness to travel up to 15%.

Responsibilities

• Engage Early in the Customer Journey: join prospects early to understand environment and objectives.
• Deliver Early-Stage Demonstrations: conduct remote product walkthroughs with account teams and Marketing.
• Maintain Demo Content and Environments: build and keep demo content and labs current.
• Consult and Recommend: offer recommendations based on Dragos best practices.
• Handle Inbound Queries: respond to information requests, proposals, and SOWs.
• Feed Insights Back: share learnings with Product Management, Marketing, and Engineering to shape the roadmap.

Skills

1-2 years experience

Networking fundamentals

Communication skills

Demo environments management

Presentation skills

Negotiation skills

Travel willingness

Job description

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

About the Role :

As an Inside Solution Architect, you focus on the early customer journey: giving prospective customers their first real look at Dragos technology as part of prospective customer development. You work closely with Business Development Representatives and Marketing to move prospects from initial interest toward a qualified opportunity, and with Senior Solution Architects when a deeper technical evaluation is ready to begin. You also contribute to the maintenance of the demo content and environments the broader Solution Architecture team depends on every day.

Responsibilities :

• Engage Early in the Customer Journey: Join prospective customers early, before a formal technical evaluation begins, to understand their environment, challenges, and technical objectives.
• Deliver Early-Stage Demonstrations: Conduct remote, tailored product walkthroughs that give prospects a credible first look at the Dragos Platform, supporting prospective customer development alongside account teams and Marketing.
• Maintain Demo Content and Environments: Build and maintain the demo content, data sets, and lab environments the broader Solution Architecture team relies on, keeping them current with the latest Platform capabilities.
• Consult and Recommend: Offer consultative recommendations grounded in Dragos best practices, helping prospects understand how Dragos addresses their specific OT security challenges.
• Handle Inbound Queries: Respond to inbound product and services questions, including requests for information, proposals, and statements of work.
• Feed Insights Back: Share what you learn from prospects and customers with Product Management, Marketing, and Engineering to help shape the roadmap.

Qualifications :

• 1-2 years of experience in a technical, customer-facing, or pre-sales role, or equivalent education.
• Working knowledge of networking fundamentals: TCP/IP and the OSI model.
• Strong written and verbal communication skills, with the ability to present technical concepts clearly to technical and non-technical audiences alike.
• Ability to manage multiple demo environments and competing priorities independently.
• A genuine drive to continuously learn new technology .
• Strong presentation, relationship-building, and negotiation skills.
• Willingness to travel occasionally, up to 1 5 %.

Compensation :

• OTE: $126,500
• Competitive Equity Package

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Dragos’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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