Lead Business Systems Engineer New

Dragos, Inc.; Northern (KY); Hybrid; USD 130,000 - 180,000; Full time

Benefits offered by this job

Competitive Equity Package

Job summary

Dragos, Inc. is seeking a Lead Business Systems Engineer to own and optimize the lead-to-order stack, including Salesforce, CPQ, and related integrations. You will design solutions, manage critical debt, and act as a hands-on technical resource across marketing, sales, contracting, and finance systems.

The role emphasizes security, production-readiness, and collaboration with cross-functional teams while advancing AI-driven GTM workflows in a remote-first environment.

Qualifications

• 8+ years building business systems or GTM platforms, with lead-to-order or quote-to-cash experience.
• Deep Salesforce build expertise — Sales Cloud required; CPQ, Apex, Lightning certifications a plus.
• Hands-on development as primary skill: declarative automation, APIs, and integrations.
• Working fluency across marketing automation, sales engagement, CLM/e-signature, and ERP integration patterns.
• Track record of shipping complex solutions and remediating production debt.
• Security-minded habits: RBAC, field-level security, data segmentation for regulated environments.

Responsibilities

• Know our lead-to-order architecture and build within it.
• Design and build complex Salesforce-based applications and integrations.
• Address critical technical debt and replace workarounds with maintainable designs.
• Lead cross-functional projects with requirements, testing, and cutover.
• Build and maintain integrations and APIs between marketing, sales, contracting, and finance.
• Ensure governance and security standards across environments and data.

Skills

Lead-to-order platforms

Salesforce build expertise

REST/SOAP APIs

Security-minded build

Executive communication

AI in GTM stacks

Production problem solving

Tools

Salesforce

Apex

Lightning

CPQ

ERP integrations

Job description

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.

About the Role

In Revenue Operations, our mission is to give the go-to-market organization systems it can trust — fast to use,accurateby default, and built to scale ahead of the business. The Business Systems team ownsthe platformsthat carry a deal from first touch to booked order.

We’relooking for a Lead Business Systems Engineer to build in that lead-to-order stack: marketing automation, sales engagement, CRM,quotingand deal management, contracting and e-signature, and the handoff into ERP and billing. Youwon’town the target architecture —you’llknow itcoldandbuildinside it. That means designing and shipping complex applications and solutions on Salesforce and connected platforms, standing up integrations that hold under load, and taking on the technical debt that slows everyone else down. This is a hands-on role: yourweekendswith something in production, not a diagram.

Responsibilities

• Know our lead-to-order architecture better than anyone — data models, integration patterns, automation, and security model — and build within it rather than around i t
• Design and build complex applications and solutions on Salesforce and connected platforms — declarative automation, Apex and Lightning components where warranted , and supporting data models
• Take on our most critical technical debt: untangle brittle automation, consolidate redundant objects and fields, and replace workarounds with designs the next engineer can maintain
• Serve as technical lead on the build for cross-functional systems projects — requirements, testing, and cutover — including platform migrations and new tool rollouts
• Build and maintain the integrations and APIs that move data between marketing, sales, contracting, and finance systems — and keep them observable, tested, and documented
• Build to our governance and security standards: environment strategy, release management, and logical data segmentation (role-based access, field-level security, routing) for regulated and federal business
• Partner with Sales, Marketing, Finance, Legal, Customer Experience, and IT Security to t urn process requirements into working solutions — and flag when a request solves today’s problem at tomorrow’s expense
• Build with AI capabilities inside GTM workflows — agents, CRM-connected assistants, and automation — with the validation discipline to make their outputs decision-ready
• Act as a senior technical resource for the Business Systems team — hands-on troubleshooting, code and config review , and raising the bar on documentation and change management

Qualifications

• 8+ years building business systems or GTM platforms, with deep hands-on work in a lead-to-order or quote-to-cash stack
• Deep Salesforce build expertise — Sales Cloud required ; Apex , Lightning components, CPQ, and Platform Developer certifications a plus
• Hands-on development as your primary skill : declarative automation, Apex or equivalent, REST/SOAP APIs, and integration platforms or middleware
• Working fluency across the adjacent stack: marketing automation, sales engagement, CLM/e-signature, and ERP integration patterns
• A track record of shipping complex solutions and remediating serious technical debt in a live production org
• Security-minded build habits : role-based access, field-level security, and data segmentation for regulated environments; federal or public-sector exposure a plus
• Communication range — you can explain a design tradeoff to an executive and a validation rule to an admin, and translate between the two
• Ownership instincts: you treat the platform like it’s yours, hold a high bar, and move without waiting for permission structures to catch up
• Genuine curiosity about AI — you’ve built with AI tools, you have opinions about where they belong in a GTM stack, and you want to work somewhere deploying them for real
• Cybersecurity or OT/industrial industry experience a plus

Compensation

• Competitive Equity Package

#LI-MM1 #LI-REMOTE

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass an background check as a condition of employment.

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