Inside Salesperson Trainee

The Richardson Trident Company, LLC; Richardson (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The Trident Company in Richardson, TX is seeking an Inside Sales Trainee. This full-time program provides structured, hands-on training and exposure to daily sales activities, including managing customer accounts, processing quotes and orders, and delivering product support.

Upon successful training, you may transition into an Inside Sales Representative role, with room to grow in the metals industry and opportunities to contribute to customer satisfaction and team goals.

Qualifications

• High School diploma or GED required; bachelor’s degree preferred.
• 0–1 years of professional experience in sales, service, or office environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office; ability to learn sales systems.

Responsibilities

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
• Shadow experienced Inside Sales Representatives to learn account management and inquiries.
• Assist with processing customer quotes and orders with accuracy and timely communication.
• Support order entry, pricing reviews, product availability checks.
• Learn to resolve customer complaints with senior team members.
• Attend department meetings and training to learn products, services, and industry standards.
• Maintain records related to sales activities.
• Contribute to sales outreach and continuous improvement efforts.

Skills

Communication skills

MS Office

Sales interest

Time management

Team player

Customer focus

Education

High School Diploma

Bachelor's degree preferred

Job description

Location/Org Data : Logo

Job Summary

Inside Sales Trainee

The Trident Company

Ricahrdson,Texas 75081

The Inside Sales Trainee position is designed to provide individuals with the training and experience needed to develop into a successful Inside Sales Representative. This full-time role includes structured, hands-on training and day-to-day involvement in sales activities. The trainee will learn to manage customer accounts, process quotes and orders, provide product support, and build a solid foundation in sales practices within the metals industry. Upon successful completion of the training period, the trainee may transition into an Inside Sales Representative role.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Stoop, kneel, crouch, or Crawl(Position self(to), Move), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Pushing or Pulling, Reaching, Repetitive Motion

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.
• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.
• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.
• Support order entry, pricing reviews, product availability checks, and certification coordination.
• Learn to resolve customer complaints and discrepancies in collaboration with senior team members.
• Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.
• Maintain accurate records and documentation related to sales activities.
• Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.

Required Skills

• 0–1 years of professional experience, preferably in a sales, service, or office environment.
• High School diploma or GED required; bachelor’s degree preferred.
• Excellent written and verbal communication skills.
• Strong interest in developing a career in sales.
• Proficiency in Microsoft Office and the ability to learn sales systems.
• Effective time management, attention to detail, and organizational skills.
• Ability to work in a fast-paced team environment with multiple priorities.
• Customer-focused with a professional demeanor and strong work ethic.