Inside Salesperson

Reliance, Inc.; Santa Fe Springs (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Life and AD&D insurance

Short- and long-term disability

Employee Assistance Program

Paid Time Off and holidays

Flexible Spending Accounts

Wellness incentives

Employee discount program

Community engagement opportunities

Job summary

Service Steel Aerospace is seeking an Inside Salesperson at our Santa Fe Springs location to support existing customers, expand business with new products, and introduce offerings to prospects. You will respond to inquiries promptly, assist the field sales team, maintain regular contact with key accounts, and generate quotations.

The role requires willingness to learn, strong communication, team collaboration, and the ability to analyze profitability on bids and transactions; some travel is

Qualifications

• Willingness to learn and understand sales is required.
• Prior customer relations experience preferred; not required.
• Must have strong written and verbal communication skills.
• Must have good computer and applications knowledge.
• Data entry skills; experience with MS Office, email and databases preferred.
• Ability and desire to learn is essential to this position.
• Ability to work effectively in a team environment.
• Analytical skills to determine profitability on large bid packages and daily transactions.
• Negotiation and critical decision-making skills; effective communicator; building strong relationships.

Responsibilities

• Supporting existing customers, exploring opportunities for new products as well as expanding business within the current customer base, and introduce products to prospective customers.
• Providing responses to customer inquiries in a timely manner
• Assisting the field sales force with customer support
• Ensure regular telephone contact with all key account customers and existing client base, prospects and leads
• Follow up with customers on quotations
• Prospect and qualify new business opportunities
• Generate price quotations for new, and renewed sales opportunities following pricing strategies
• Understand the relevant material specifications and customer requirements
• Provide support to purchasing to maintain ideal stock levels for customer long term contracts
• Participates in monthly sales meetings to report on previous month’s efforts
• Some travel required

Skills

Strong communication skills

Team player

Data entry

MS Office proficiency

Customer relations

Analytical skills

Learning ability

Negotiation

Tools

MS Office

Job description

Job Summary

Service Steel Aerospace (SSA) is a leading global distributor of high-performance aerospace metals, including stainless steel, titanium, and specialty alloys. With 50 years of experience, SSA supports the aerospace, defense, and advanced manufacturing industries with quality materials and reliable service.

We are committed to delivering excellence through strong customer partnerships, technical expertise, and a focus on safety and continuous improvement. Join a stable, growing company where your work directly supports critical industries worldwide.

We are looking for an Inside Salesperson at our Santa Fe Springs location to join our team.

Physical Requirements

Walk(Move, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

The Inside Salesperson will be:

• Supporting existing customers, exploring opportunities for new products as well as expanding business within the current customer base, and introduce products to prospective customers.
• Providing responses to customer inquiries in a timely manner
• Assisting the field sales force with customer support
• Ensure regular telephone contact with all key account customers and existing client base, prospects and leads
• Follow up with customers on quotations
• Prospect and qualify new business opportunities
• Generate price quotations for new, and renewed sales opportunities following pricing strategies
• Understand the relevant material specifications and customer requirements
• Provide support to purchasing to maintain ideal stock levels for customer long term contracts
• Participates in monthly sales meetings to report on previous month’s efforts
• Some travel required

Required Skills

• Willingness to learn and understand sales is required
• Previous sales experience is not required; prior customer relations experience is preferred
• Must have strong written and verbal communication skills
• Must have good computer and applications knowledge
• Computer and data entry skills required; experience using MS Office products, email and databases preferred
• Ability and desire to learn is essential to this position
• Must have ability to work effectively in a team environment.
• Analytical skills to determine profitability on both large bid packages and daily transactions
• Negotiation and critical decision-making skills; effective communicator; capable of building and developing strong business relationships; effective presentation skills.

What We Offer

• Medical, dental, and vision coverage with affordable employee contribution rates.
• 401(k) plan with company match up to 4%.
• Life and AD&D insurance, short- and long-term disability coverage.
• Employee Assistance Program (EAP), including counseling, legal, and financial support.
• Paid Time Off (PTO) and 8 paid holidays.
• Flexible Spending Accounts for healthcare and dependent care.
• Wellness incentives and access to LiveHealth Online.
• Employee discount program with over 30,000 deals.
• Community engagement and volunteer opportunities.

EEO/Disabled/Veterans

Service Steel Aerospace provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Service Steel Aerospace is a Reliance, Inc Family of Companies

Compensation Range

The anticipated compensation for this position is USD $27.00/Hr. - USD $32.00/Hr. depending on experience, qualifications, and location.