Inside Sales Support, Home Energy

Rehlko; Kohler (WI); Remote; USD 69,000 - 88,000; Full time

Job summary

A leading company in energy resilience seeks an Inside Sales Support representative to manage customer relationships and support sales strategies. The role requires strong communication skills and relevant experience in B2B customer service, with an emphasis on teamwork and innovation. This full-time position offers a competitive salary within a dynamic and supportive work environment.

Benefits

401(k) with matching

Health, vision, and dental benefits

Qualifications

• 4 years of related B2B customer experience.
• Previous experience in sales is highly desirable.
• Excellent verbal and written communication skills.

Responsibilities

• Manage inbound customer calls and quotes.
• Prepare and submit sales reports and insights.
• Coordinate product assistance for sales teams.

Skills

Communication

Negotiation

Customer Service

Tech-Savvy

Education

Bachelor’s degree in business, marketing, communications or a related field

Tools

Sales tools and analytics platforms

Job description

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Why Work at Rehlko

We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

Why You Will Love This Job

The Inside Sales Support Representative is a professional who uses their skills and knowledge or support products and services to customers from within the premises of the company. This role is crucial for maintaining internal and external relationships and maximize revenue. This position is a fast-paced environment and requires strong communication, negotiation, and customer service skills.

Specific Responsibilities

• Customer Contact: Manage inbound customer calls and requests for quotes and orders, account changes, maintain customer data and providing access to internal systems.
• Ensure sales success through dealer development efforts by working with sales team.
• Reporting: Preparing and submitting sales reports for customer credit information and daily orders and providing insights into sales performance.
• Collaboration: Working closely with the sales teams to align sales strategies with company goals.
• Product Knowledge: Developing an in-depth understanding of the company's products and services to effectively present and explain them to customers. Provide quotation support as well as coordinate product, technical and application assistance in support of sales associates’ business development efforts.
• Support the Sales team with process improvements and implementation by becoming a project leader and team leader.
• Confirms customer purchase orders and pricing for accuracy. Coordinates any changes with Sales Administration, Scheduling, and/or Operations.
• Attends customer sales calls and trade shows to develop customer relationships as product and technical sales support. Identifies opportunities for additional sales and profit.
• Attends sales meetings to ensure projects are on track and any open issues are resolved in a timely manner.
  
  

Requirements

• Bachelor’s degree in business, marketing, communications or a related field or equivalent experience.
• 4 years of related B2B customer experience
• Experience: Previous experience in sales, especially in a sales role, is highly desirable.
• Industry Knowledge: Familiarity with the industry in which the company operates can be beneficial.
• Tech-Savvy: Proficiency in using advanced sales tools, analytics platforms, and software integrations.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members
• This position reports to the Manager – Inside Sales
  
  

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Important Notice:This position is primarily remote. However, if you reside within a 50-mile radius of a Rehlko site, you may be required to work onsite at least 2-3 business days per week.

The Salary range for this position is $69,800.00-$87,950.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Americans with Disabilities Act (ADA)

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact [e-mail]. Rehlko is an equal opportunity/affirmative action employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Manufacturing

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