Inside Sales Support / Commercial Sales Support

Southwest Boulder & Stone; Indio, Northern (CA, KY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid holidays

Medical/Dental/Vision

Life insurance

Job summary

Southwest Boulder & Stone is seeking a full-time Commercial Sales Support team member in Fallbrook, CA to promote our brand and manage customer relationships.

The role emphasizes exemplary customer service, data entry accuracy, and timely follow-up while supporting the inside sales team and generating new leads for multiple territories.

Qualifications

• Exemplary customer service skills, ability to multi-task and stay organized in a fast-paced environment.
• Strong data entry and computer skills are required.
• Ability to maintain detailed notes and provide timely follow-up is required.
• Previous experience with contractors or in a commercial sales setting a plus.

Responsibilities

• Support commercial sales through order entry, cost quoting and customer communications.
• Build and develop strategic relationships with customers.
• Generate new leads for all territories.
• Quote follow up.
• New customer entry and account updates.
• Assist inside sales team members as needed.
• Answer all phone calls for commercial sales team and respond to inquiries promptly.

Skills

Customer service

Multi-tasking

Organizational skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Fallbrook, Fallbrook, CA, US

5 days ago Requisition ID: 1628

Salary Range: $18.00 To $22.00 Hourly

Southwest Boulder & Stone continues to see incredible growth, and we would like you to be a part of that! Southwest Boulder & Stone is a family owned and operated landscape rock and supply company based in Southern California, with retail locations in Fallbrook, Escondido, Pacific Beach, Chula Vista, Palm Springs, Indio, Fullerton and Gardena, CA. We specialize in low maintenance, sustainable and drought-tolerant landscaping and building materials. Architects, designers, contractors and homeowners rely on us for Southern California's largest selection of boulders, crushed stone, decomposed granite, flagstone, natural thin veneer, cobble, pebbles, outdoor stone fountains and custom fabrication. We are proud to have an incredible team of people that provide the exemplary customer service for which Southwest Boulder & Stone is known. As a family-owned small business, we are committed to creating a rewarding work environment for all employees as we continue to grow.

We are looking for a full-time (hourly) Commercial Sales Support team member to help expand our team in Fallbrook, CA!

The Commercial Sales Support role is a key team member who promotes our brand and our business. This role is responsible for cultivating customer relationships and exemplifying our values and showing respect and courtesy to our customers and employee.

• The ideal candidate must have exemplary customer service skills, be able to multi-task, and stay organized in a fast-paced environment.
• Strong data entry and computer skills are required.
• Teh ability to maintain detailed notes and provide timely follow-up is required.
• Prior experience working with contractors or in a commercial sales setting a plus.

Benefits

• Employees receive health benefits such as vacation accrual and sick pay, paid holidays and the opportunity to participate in a generous 401(k) program
• Health Benefits include Medical, Dental and Vision plans as well as life insurance and accident plans
• Employer covers 85% of EMPLOYEE ONLY medical coverage
• After 1 year of employment, employer provides up to 5% 401k match
• Full-time Hourly Position, Benefits Eligible

Essential job functions

• Support commercial sales through order entry, cost quoting and customer communications
• Build and develop strategic relationships with customers
• Generate new leads for all territories
• Quote follow up
• New customer entry and account updates
• Assist insides sales team members are needed
• Answer all phone calls for commercial sales team, respond to all inquiries in a timely manner.

Physical requirements

N (Not Applicable)Activity is not applicable to this position

O (Occasionally)Occupation requires this activity up to 33% of the time (0 to 3 hrs per day)

F (Frequently)Occupation requires this activity from 33%-66% of the time (3+ to 6 hrs per day)

C (Constantly)Occupation requires this activity more than 66% of the time (6+ hrs per day)

F

Walking

O

N

Reaching Out

F

Standing

O

O

Stooping

O

Reaching Up

F

Speaking

F

N

C

Twisting

F

Hearing

C

Kneeling

N

Driving

N

Grasping

C

Wrist Deviation (side to side)

C

N

N

Hand/Wrist Repetitions (Up & Down)

C

Exposure to extreme weather conditions

N

F

Wearing PPE (Personal Protective Equipment)

N

Lift / Carry

< 10 lbs

F

Pushing / Pulling

< 10 lbs

F

11-25 lbs

O

11-25 lbs

F

26-35 lbs

O

26-35 lbs

O

36-50 lbs

N

36-50 lbs

N

50+lbs

N

50+lbs

N

Potential candidates may be subject to background screening and/or drug screen clearance.