Inside Sales Supervisor

Carroll Home Services, LLC; Pennsylvania; Hybrid; USD 50,000 - 76,000; Full time

Job summary

Carroll Home Services, LLC in Newtown, PA is seeking an Inside Sales Supervisor to lead a team of Inside Sales Representatives and drive performance. You will mentor staff, monitor metrics, and ensure top-quality service on every call.

Responsibilities include conducting one-on-one reviews, coordinating with regional sales managers, and coaching reps to meet and exceed sales goals in a fast-paced call-center environment.

Qualifications

• Proven supervisory experience in a call center or sales team.
• Strong communication and motivational skills.
• Proficiency in MS Word & Excel.

Responsibilities

• Supervise a team of Inside Sales Representatives to motivate and achieve goals.
• Conduct one-on-one reviews to improve performance and training.
• Coordinate with Regional Sales Managers and Marketing to reach targets.
• Maintain high level of customer service on every call.

Skills

Leadership

Communication

Mentoring

Sales coaching

MS Word

MS Excel

Education

BS Degree

Tools

MS Word

MS Excel

Job description

Inside Sales Supervisor#5815Newtown, Pennsylvania, United StatesApply### Requisition Number**Are you a leader? Are you someone who can inspire others to succeed? Are you a positive person looking for a position where you can make a difference? If so, we have the position for you.**We are the largest home energy service and delivery company in the United States and we are seeking an Inside Sales Supervisor to join our team!We are looking for a hard working leader to supervise a team of Inside Sales Representatives. The successful candidate must possess strong communication, interpersonal and motivational skills. We need a take-charge individual who can drive their team to success.**Specific duties include:*** Supervise a team of Inside Sales Representatives to motivate, mentor and ensure the highest level of performance and goal achievement* Conduct one-on-one reviews with all Inside Sales Representatives to enhance communications, understand training and developmental needs, and provide insight for the improvement of sales performance* Work with Team Leaders to improve Inside Sales Representative performance and drive results* Being a leader to your team inspiring the level of excellence on every call that every customer deserves* Foster a competitive spirit amongst the team* Coordinate activities with Regional Sales Managers, Marketing and other field resources to achieve goals**Requirements:*** Proven supervisory experience* Must possess strong decision making and accountability skills* Knowledgeable of best practices within a service-oriented sales environment* 2+ years of experience within a call center strongly preferred* Demonstrated ability to achieve sales goals through the management of individual performance objectives* Must be comfortable in a sales environment and possess the ability to overcome objections* Strong training and presentation skills* Must be effective while working both individually and as part of a team* Ability to multi-task in a fast paced environment* Proficiency in MS Word & Excel* BS Degree a plus**Benefits:*** Medical coverage* Dental coverage* 401(k)* Plus more!***Join an industry leader!****We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.*