Inside Sales Specialist: Training Provided

New Castle Building Products; Northborough (MA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Unparalleled work environment

Competitive pay

Paid vacation and holidays

Medical/Dental/Vision/Life Insurance

401(k) with discretionary employer fit

A yearly review

Job summary

New Castle Building Products (NCBP) is a full-service distributor seeking an Inside Sales Representative at its Northborough location. The role emphasizes an outgoing personality, strong communication, and a willingness to train the right candidate for product knowledge and customer interactions.

Responsibilities include quoting, generating work orders, processing returns, coordinating with dispatch, and building material knowledge to support customers and branch operations.

Qualifications

• Must have a can do, customer service first attitude.
• Basic math skills.
• A good memory to be able retain a working technical knowledge on vast amounts of building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus
• Able to work in a fast-paced environment
• Commitment to the Company's mission and its core values
• Excellent communication skills

Responsibilities

• Preparing quotes for potential customers
• Preparing computer generated work orders for customers
• Handle and process customer returns
• Work closely with Branch Manager
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Occasional purchasing of inventory
• Maintain material stock in showroom
• You will be expected to perform other duties as assigned

Skills

Outgoing personality

Communication skills

Customer service

Basic math

Product knowledge

Job description

New Castle Building Products (NCBP) is a full-service distributor seeking an Inside Sales Representative at its Northborough location. The role emphasizes an outgoing personality, strong communication, and a willingness to train the right candidate for product knowledge and customer interactions.

Responsibilities include quoting, generating work orders, processing returns, coordinating with dispatch, and building material knowledge to support customers and branch operations.