Inside Sales Specialist: Technical Support & Growth

DNOW; Kansas; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) retirement savings

Comprehensive benefits

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Job summary

DNOW is seeking an Inside Sales Representative to serve drilling and production accounts, interacting with customers and vendors while handling orders end-to-end. The role emphasizes strong product knowledge, client communication, and coordination with the sales team to ensure smooth processing and accurate invoicing.

The position requires a high school diploma, familiarity with oil & gas products, and a proactive, client-focused mindset.

Qualifications

• High School diploma or equivalent work experience.
• Drilling and/or production knowledge preferred.
• MS Office skills (Excel and Word) and Syteline knowledge preferred.
• Experience in inside sales/customer service role a plus.
• Knowledge of relevant oil & gas products preferred.
• Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction.
• Detail-oriented, organized and analytical.
• Must have current, valid driver’s license and acceptable record at all times.
• Must be able to physically lift up to 40 lbs.
• Oral and written communication skills, both internal and external.
• Relationship-building abilities with both customers and co-workers.
• Strong work ethic and integrity.

Responsibilities

• Service drilling and/or production accounts.
• Support sales team in administrative tasks.
• Interact with both customers and vendors to complete sales orders.
• Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development efforts to cultivate and grow customer base.
• Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
• Other duties, as assigned.

Skills

Inside Sales

Customer Service

MS Office

Syteline

Communication

Education

High School Diploma

Tools

Syteline

Job description

DNOW is seeking an Inside Sales Representative to serve drilling and production accounts, interacting with customers and vendors while handling orders end-to-end. The role emphasizes strong product knowledge, client communication, and coordination with the sales team to ensure smooth processing and accurate invoicing.

The position requires a high school diploma, familiarity with oil & gas products, and a proactive, client-focused mindset.