Inside Sales Specialist - P/T or F/T

Fashion Furniture Rental, Inc.; San Diego (CA); In loco; USD 30.000 - 34.000; Tempo pieno

Descrizione del lavoro

Fashion Furniture Rental, Inc. in San Diego, CA is seeking an Inside Sales Specialist for part-time or full-time roles. You will answer inquiries by phone, email, and web, follow up on leads, issue quotes, and close deals to grow our California and Texas territories.

Strong communication, time management, and CRM skills are essential. The position offers flexible scheduling with a competitive hourly wage of $22 to $25 plus potential commission, and the chance to join a team-focused company that

Competenze

• 5+ years of inside sales experience preferred.
• Outstanding verbal and written communication skills.
• Ability to coordinate multiple activities for many accounts.
• Proficient with CRM systems and daily administrative tasks.

Mansioni

• Provide excellent customer service to existing clients and prospects.
• Assist with residential and home staging furniture rentals.
• Generate new leads and follow up on opportunities.
• Handle inbound calls, quotes, and contract generation.
• Maintain high call scores and achieve closing targets.
• Process orders with high accuracy and complete CRM guest cards.
• Assist sales reps with lead follow up and other projects.

Conoscenze

Inside sales

Customer service

Telephone etiquette

Communication

Time management

Strumenti

MS Outlook

MS Office

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Inside Sales Specialist - P/T or F/T

Customer Care Part Time Corporate, San Diego, CA, US

30+ days ago Requisition ID: 1172

Salary Range: $22.00 To $25.00 Hourly

Fashion Furniture Rental is currently seeking a Customer Care Specialist, with both full-time and part-time schedules available, for our San Diego location. This person will be responsible for providing excellent customer service to both our existing customer accounts and our prospective customers though answering client inquires via internet, e-mail and telephone, lead follow up, issuing quotes and closing deals. Candidate must be reliable, energetic, customer-friendly, detail-oriented, and possess excellent time management skills. If this describes you and you want to help grow and service our California and Texas territories.

Our Mission is helping people feel @ home wherever they are.

Based in San Diego, Fashion serves Southern California, the Bay Area and the Dallas/Fort Worth Area.

Essential duties and responsibilities include:

• Provide excellent customer service to our existing clients and prospects
• Assist with residential and home staging furniture rentals
• Assist in producing new leads for new business
• Handle inbound calls regarding customer inquiries and contract generation
• Maintain client call scores of 90% or higher
• Close business, maintain a closing ratio of 73% or higher
• Process orders resulting in a 90% accuracy level
• Complete guest cards in our CRM for all incoming calls
• Generate and facilitate customer contracts
• Activity management with fulfilling requests and resolving challenges for accounts
• Assist sales reps with lead follow up and other various projects as assigned
• Administrative duties and data entry such as: building contracts, scheduling activity on daily routes
• Knowledge of inventory and identifying ongoing inventory issues
• Show a willingness to do whatever's needed to support our team
• May provide support as needed to existing Corporate Housing clients (cross-training)

Requirements:

• Ability to work Monday - Friday with the possibility of some Saturdays
• Both full-time and part-time schedules may be considered. Part-time schedules are expected to average fewer than 30 hours per week.
• Must possess excellent telephone etiquette, communication and organizational skills
• Applicants should have exceptional verbal and written skills, specifically the ability to coordinate multiple activities for numerous accounts and feel confident and comfortable working with clients over the phone and in person
• Candidate must maintain a willingness and ability to learn and understand our products and procedures.
• Effective time and priority management
• Must be computer savvy; experience with MS Outlook and Office required
• 2-5 years of inside sales experience preferred.
• Design or merchandising experience a plus

Our company is a stable, employee-oriented organization, providing a fun, team-oriented atmosphere.

Compensation: D.O.E. $22-$25 per hour plus commission opportunity

Benefits Eligibility: Eligibility for company-sponsored benefits is based on the employee’s regularly scheduled hours and the terms of the applicable benefit plans. Positions averaging fewer than 30 hours per week are generally not eligible for the company’s full-time benefits package.