Inside Sales Specialist-Fleet

The Shyft Group, Inc.; Novi (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work/Life & Growth

Job summary

Aebi Schmidt Group in Bristol, IN is seeking an Inside Sales Specialist-Fleet to grow sales by developing relationships, understanding client fleet applications, and promoting the company’s value through a consultative approach.

You will articulate the value proposition, manage quotes and renewals, coordinate with engineering and operations, and deliver exceptional service to fleet customers while building long-term partnerships.

Qualifications

• Strong Excel and Microsoft Office skills.
• Ability to manage multiple customer requests and follow up.
• Experience supporting quotes, orders, projects, or fleet customers preferred

Responsibilities

• Grow sales by developing relationships, learning about the customer applications, anticipating the needs of the client, and recommending product options/best practices.
• Articulate the value proposition and concentrate on value-added selling; define client fleet goals and objectives.
• Execute consultative-sales approach ensuring alignment with client goals; maintain knowledge of company and client processes.
• Collaborate with client and internal departments to develop effective client management strategy; research industry trends.
• Prepare projections for assigned accounts and use them to manage relationships and achieve goals.
• Identify decision makers and influencers; establish and maintain relationships.
• Act as Voice of the Client Advocate to develop data on marketing trends and pricing; share intelligence with sales management.
• Coordinate with engineering, operations, sourcing to provide best-in-class consulting and service.
• Conduct conference calls and client visits; follow up on action items.
• Anticipate issues and aid in resolution; review issues to identify trends affecting satisfaction.
• Document sales activity in CRM; interface with internal partners to resolve issues.
• Manage quotes for renewals/rebuys and additional products/services.
• Conduct Pilot Reviews to promote UTM products and processes.
• Participate in sales order to transition meetings with engineering dates for scheduling.

Skills

Excel

MS Office

Project management

Organization

Communication

Customer service

Job description

Inside Sales Specialist-Fleet | Bristol, IN (Main)

Regular Employee | Salary Exempt | $55,000.00 - 75,000.00

What you'll do:

SUMMARY: Responsible for achieving best-in-class client retention (growth & profitability). Responsible for building and maintaining executive level relationships and strengthening account partnerships by promoting and supporting the Utilimaster value proposition with a consultative sales approach.

JOB RESPONSIBILITIES:

• Grow sales by developing relationships, learning about the customer applications, anticipating the needs of the client, and recommending product options/best practices.
• Clearly understands the value proposition and is able to articulate and concentrate on value added selling. Develop an in-depth understanding of each client and clearly define their fleet goals and business objectives
• Successfully executes Utilimaster consultative-sales approach that ensures alignment with client's business goals and objectives. Develops and maintains an effective ongoing working knowledge of the company's and client's systems and processes.
• Works with the client and other internal departments to identify and develop effective client management strategy. Researches the industry by reviewing industry publications, attending trade shows, etc. in order to identify trends and/or new products. Provides accurate information and consultation to clients
• Prepare projections for assigned accounts and uses the projections to proactively manage client relationships and achieve targeted goals/objectives.
• Identifies "decision maker(s)" and others who can influence the decision-making. Establishes and maintains relationship with these individuals.
• Acts as Voice of the Client Advocate to develop data relative to marketing trends, competitive products and pricing. Submits marketing intelligence to sales management.
• Collaborates across all functional groups (engineering, operations, sourcing, etc.) to provide best-in-class consulting and service to clients.
• Conduct and be responsible for conference calls, client visits, and resulting action items.
• Anticipates and takes appropriate action to avoid issues. Aids in the resolution of complex problems or issues. Conducts a review of issues to proactively identify trends which may adversely impact client's satisfaction.
• Documents any sales related activity in CRM Software (forthcoming).
• Interfaces with internal partners/departments to resolve any client issue.
• Effectively manage the quote process and present quotes to existing clients for renewals/rebuys and additional products and/or services.
• Conduct Pilot Reviews to further endear clients to UTM product, process and people.
• Participate in sales order to transition meetings. Represent sales and engineering regarding engineering dates for scheduling of vehicle.

What you need to be successful:

QUALIFICATIONS:

• Strong Excel and Microsoft Office skills
• Entry-level project management and tracking capabilities
• Strong organization and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple customer requests and follow up consistently
• Ability to coordinate effectively with sales, engineering, operations, sourcing, and other internal teams
• Customer-service mindset and responsiveness Experience supporting quotes, orders, projects, or fleet customers preferred

• High level of determination, initiative, perseverance and resiliency. Able to establish priorities and meet objectives. Able to maintain "can do" attitude in the face of client rejection.
• Proficient in Word, Excel, PowerPoint, Outlook, Internet and Contact Management Software.

Why Aebi Schmidt Group?

Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.

• Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
• Financial Security: 401(k) with match, Disability, Life Insurance
• Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care

At Aebi Schmidt Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!

Who we are:

The Aebi Schmidt Group is a global leader in intelligent solutions for customers who care for clean and safe infrastructure and cultivate challenging grounds.

At Aebi Schmidt USA, we are proud to offer a wide range of high-quality products designed specifically for your unique needs. Our global product brands bring you an exceptional variety of equipment for both summer and winter maintenance, airport operations, and agricultural technology. From sweepers and trailers to spreaders and snowplows, we have the equipment you need to tackle any challenge. Our dedicated workforce is committed to helping you achieve economic, safe, and efficient solutions that improve your performance and overcome any obstacle.

Our mission at Aebi Schmidt Group is to go beyond individual projects and strive for total solutions. We believe in providing you with comprehensive and integrated systems that enable efficient and effective operations. Whether you're behind the wheel of a snowplow truck in winter, cleaning the streets in summer, keeping airport runways clear, or hauling rental equipment on a trailer, we have a custom solution to help you overcome any challenge that the environment might throw at you.

Equal Employment Opportunity (EEO)

Aebi Schmidt Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law.

If you have a disability and would like to request an accommodation in order to apply, please email us at [e-mail].

Aebi Schmidt Group is an E-Verify Employer

Aebi Schmidt Group uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.