Inside Sales Specialist - Drive Customer Solutions

Sport Truck USA, Inc.; Coldwater (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

FOX Factory is seeking an Inside Sales Representative to service existing customers and develop new accounts in our Michigan market. You will call on outlets, answer inquiries by phone and email, and coordinate order processing with cross-functional teams.

You will need strong phone presence, solid organizational skills, and the ability to multi-task in a fast-paced environment while using MS Office tools, especially Excel.

Qualifications

• Education: HS diploma or equivalent required
• Experience: 1+ years of inside sales experience preferred
• Understanding of suspension is a plus

Responsibilities

• Understanding customer needs and requirements and provide relevant solutions
• Understand and meet/exceed customer expectations
• Sourcing current and new sales opportunities through inbound lead follow-up and outbound calls and emails
• Routing qualified opportunities to the appropriate channels for further development and account set-up
• Understand the off-road industry and competitors
• Communicate with customers via phone, email
• Ensure proper attention to every customer
• Analyze the choices and financial capacities of every customer and suggest suitable products
• They offer different alternatives to customers in their preferred choice of product
• Demonstrate the methods of using products and resolve customer queries
• Establish friendly relations with customers and maintain ongoing relations with the customers

Skills

Phone skills

Organizational skills

Time management

MS Excel

Communication

Education

HS diploma

Tools

MS Office

Job description

FOX Factory is seeking an Inside Sales Representative to service existing customers and develop new accounts in our Michigan market. You will call on outlets, answer inquiries by phone and email, and coordinate order processing with cross-functional teams.

You will need strong phone presence, solid organizational skills, and the ability to multi-task in a fast-paced environment while using MS Office tools, especially Excel.