Inside Sales Specialist

Trane Technologies; Raleigh (NC); Hybrid; USD 56,482,000 - 114,079,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Training opportunities

Job summary

Trane Technologies seeks an Inside Sales Specialist to support our field sales team, handling inquiries through delivery, and evolving to lead generation and market intelligence as you gain experience.

The role emphasizes quotes, order processing, and coordination with external teams while building recurring revenue opportunities and maintaining strong customer communication.

Qualifications

• Customer service and inside sales experience preferred.
• Strong organizational, time management, communication and multi‑tasking skills.
• A strong knowledge and comfort level with computers.
• HVAC experience preferred but not required.
• Associates or Bachelor's degree preferred but not required.

Responsibilities

• Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.
• Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
• Handle inventory to stocking levels. Ensure the order process is complete and error‑free.
• Mentor peers and share standard methodologies with those less experienced as needed.

Skills

Customer service

Inside sales

Communication

Organizational skills

Time management

Multi-tasking

Computers

Education

Associates or Bachelor's degree

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's In It For You

Trane is hiring an Inside Sales Specialist. As an Inside Sales Specialist, you will be supporting our outside sales team within the district. You will be responsible to strengthen communication, selling, negotiation, and technical skills to transition to outside sales, if desired. This position includes sales support from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with current customers. The most experienced inside sales specialists may be assigned to special projects, which require hand‑on supervision of highly complex orders or those that require significant coordination with external entities.

What You Will Do

• Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.
• Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
• Handle inventory to stocking levels. Ensure the order process is complete and error‑free.
• Mentor peers and share standard methodologies with those less experienced as needed.

What You Will Bring

• Customer service and inside sales experience preferred. Ability to understand the need, solve problems, and respond in an efficient manner
• Strong organizational, time management, communication and multi‑tasking skills.
• A strong knowledge and comfort level with computers.
• HVAC experience preferred but not required.
• Associates or Bachelor's degree preferred but not required.

Annual Base Salary Range Or Hourly Base Pay Range

$41,000.00 - $82,809.99

Compensation Type

Exception Hourly

Incentive Eligible

No

Sales Commission Eligible

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.