Inside Sales Specialist

Socket.dev; Plymouth (MN); On-site; USD 62,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Medical, Dental, and Vision Insurance

Paid Time Off

HR benefits and Savings

Flexible work hours

Life Insurance

Parental Leave

Pet Insurance

Job summary

Banner Engineering seeks a sales support professional to work closely with account managers and direct customers from Banner headquarters. You will build rapport, sponsor accounts, and identify new opportunities using research tools to inform the sales team.

You will collaborate across departments to ensure orders flow smoothly, handle credit and billing inquiries, and contribute to on-time delivery and customer satisfaction while traveling as needed.

Qualifications

• Bachelor’s degree in Engineering, Business or related field.
• Experience communicating with stakeholders at all levels preferred.
• Experience with sales metrics, reporting and forecasting preferred.
• Excellent customer communication and ability to establish relationships quickly.

Responsibilities

• Build rapport with existing direct customers and be their main contact at Banner headquarters.
• Act as the customer’s inside sales sponsor for specified accounts.
• Create sales opportunities by researching potential new accounts for the external sales team.
• Use sales research tools to uncover business insights and drive opportunities.
• Collaborate with the strategic account team to create project awareness and manage orders with operations.

Skills

Customer communication

Stakeholder influence

Sales forecasting

Interpersonal skills

Education

Bachelor’s degree in Engineering, Business or related field

Tools

Salesforce

Microsoft Office

Job description

Why Work at Banner?

For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology.With engineers employed in nearly every major department, engineering is in our DNA.

Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.

Position Summary

In this sales support role, you will work closely with the sales account managers, area sales managers and some direct Banner customers. Your primary responsibilities are to help supply services using all available internal resources. You will nurture customer interest in our solutions while tracking progress through a disciplined sales system. The position requires gaining a thorough understanding of Banner’s products and services along with our target customer base and competitive technologies.

This position reports to the Channel Sales Director.

What You’ll Be Doing

This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

Key Responsibilities

• Build rapport/relationships with existing direct customers by being their principal point of contact at Banner headquarters
• Based on a specified account list, you will act as the customer’s inside sales sponsor
• Create salesforce opportunities by prospecting for our external sales team by researching and identifying potential new accounts
• Use our sales research tools to uncover business insights and drive new opportunities
• Work closely with the strategic account team for creating new project awareness as well as managing order expedites with the help of our operations team
• Input bills of materials, suggest options (cross references) and support other activities related to that quotation process driven by the Banner sales employees
• Receive and follow up on all customer requests, inquiries, and concerns
• Visit client locations when appropriate in tandem with Banner sales team per the travel requirements for this role
• Work closely with all departments-Credit, Accounts Receivable, Operations, Shipping, IT, Engineering, Sales, and Purchasing to ensure all customer’s needs are met
• Manage order delivery, credit, and billing questions along with and aged receivables
• Collecting and inputting customer demand forecasts for direct and strategic accounts
• Reporting on collective account performance related to sales revenue, on time delivery and customer satisfaction
• Other duties as assigned

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

• Bachelor’s degree in Engineering, Business or related field. Or experience related in a technical education institution and three years of industry related experience

Preferred

• Ability to communicate, present, and influence key stakeholders at all levels of an organization from factory control engineer up through the executive level
• Ability to manage sales metrics, reporting, and forecasting
• Excellent customer communication and the ability to quickly establish relationships
• Highly motivated with an overarching desire to service the customer in all areas
• Strong interpersonal skills
• Strong technical skills in industrial automation or an applicable field
• Excellent interpersonal communication abilities; including verbal and written
• Experience using Microsoft Office Suite programs (including Word, Excel and PowerPoint) and the Internet. Salesforce experience also preferred

What to Expect at Work

Physical Demands

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

• Sit for up to 8 hours per day
• Continuous movement, walking, or standing
• Exposed to a computer screen for extended periods
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment
• Communicate with others frequently
• Ability to work on-site in a manufacturing environment and travel to other facilities when needed

Working Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

• Corporate office environment – indoor and climate-controlled
• Exposure to various manufacturing, warehousing, or related industrial locations
• Ability to travel by car and airplane to customer sites frequently 15-20% of the time

Pay and Benefits

Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:

• 401(k) with match
• Student Loan 401(k) match program
• Medical, Dental, and Vision Insurance Plans
• HSA (Health Savings Account) with company contribution
• Paid Time Off (PTO)
• Sales and Profit Sharing Eligibility
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance

Base Pay Range: $62,146.00 - $85,451.00

*Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering.

Core Values

Customer Driven, Accountability Focused, Integrity Always, New Solutions – Every Day

If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you’ll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.

Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.

Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V

This job description reflects management’s assignment of key responsibilities;

it does not prescribe or restrict the tasks that may be assigned.