Inside Sales Specialist

jobr.pro; Oklahoma City (OK); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Wellness benefits

Career advancement

Mentorship program

CSR initiatives

Job summary

The Wonderful Company is seeking an Inside Sales professional to join our growing team in Oklahoma City. You will leverage Teleflora product lines and internal tools to maximize sales, close deals, and upsell within a dynamic office setting.

You will collaborate with supervisors and coordinators, maintain a disciplined call routine, and contribute to achieving both personal and team targets. Flexibility for overtime during floral holidays and continuous training are expected.

Qualifications

• 3+ years of experience selling in a call center and sales environment with proven phone and sales skills.
• Strong attention to detail, ability to multi-task and very organized.
• Excellent teamwork, communication, emotional intelligence and collaboration.
• Solution-oriented, optimistic, fast-paced and comfortable with a dynamic organization.
• Basic computer proficiency including Excel and Word.

Responsibilities

• Maintain full knowledge of Teleflora product lines, services, systems and technology and use internal tools to maximize sales.
• Develop and execute effective selling strategies including closing sales and upselling.
• Establish a daily operating rhythm with disciplined calling and team targets.
• Exceed personal and team sales targets by managing calls, time, and close rates.
• Build rapport with Teleflora florists and reinforce product and service value.
• Provide feedback and participate in meetings and training programs as needed.
• Be willing to work overtime during floral holidays and perform other tasks as required.
• Additional duties as assigned.

Skills

Phone sales

Call center experience

Attention to detail

Teamwork

Communication

Organization

Basic computer skills

Education

High School diploma or equivalent

Tools

Excel

Word

Job description

Job Description

• Maintain full knowledge of Teleflora product lines, Teleflora services, systems and technology. Understand and utilize internal sales tools, systems, data and reports to maximize sales to both active and new floral customers
• Work with the Inside Sales Supervisor & Inside Sales Coordinator to develop and execute effective selling skills and strategies including closing sales, addressing objections, understanding buying signals, upselling and consultative selling
• Establish a daily, efficient operating rhythm characterized by a disciplined approach to making calls and a steadfast commitment to individual and team targets & objectives
• Exceed personal and team sales targets by effectively managing calls, call time, talk time, close rates and units per sale
• Establish a high level of rapport and trust with Teleflora florists and use every customer contact to reinforce Teleflora’s commitment to our florist partners and the products and services we offer
• Provide regular feedback, recommendations, guidance and sales & operations perspective to the IS Supervisor. Participate in daily, weekly and annual meetings and training programs as needed
• Be willing to work overtime during floral holiday peak times, including nights and weekends as needed and perform other tasks as required
• Additional duties as assigned

Qualifications

Education: High School diploma or equivalent

• 3+ years of experience selling in a call center and sales environment with proven phone & sales skills
• Strong attention to detail, ability to multi-task and very organized
• Best in class attitude with endless optimism, energy and an open mind to tackle challenges
• Excellent and proven abilities in teamwork, communication, emotional intelligence and collaboration
• Solution-oriented optimist, competitive, fast-paced and comfortable with a dynamic organization
• Basic computer proficiency including Excel and Word

Working Conditions

• Flexibility in shifts, requirements may change based on departmental needs and company programs
• Holiday time off may be prohibited due to floral order deadlines
• Work is performed in an inside office environment
• Potential travel to Teleflora offices, floral industry events or Territory Sales Manager visits.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
  • 24/7 online physician consultations
  • virtual mental health resources
  • life coaching
  • engaging employee community groups
  • cash rewards for healthy habits and fitness reimbursements
  • library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

EEO is the law.