Inside Sales Specialist

Dexian; North Carolina; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer contribution

Paid personal leave

Company-paid holidays

Employee assistance program

Teladoc access

Job summary

Dexian is seeking an Inside Sales Specialist to support our sales team by generating and developing leads, qualifying opportunities, and delivering outstanding customer service. This full-time role is primarily based in our office in North Carolina, with occasional travel up to 30% for trade shows and customer visits.

You will communicate product information clearly to current and prospective customers. The ideal candidate holds a bachelor's degree, demonstrates strong written and verbal

Qualifications

• Bachelor's degree from an accredited college or university.
• Ability to work independently and as part of a team.
• Positive attitude and strong communication skills.
• Working knowledge of MS Office: Outlook, Word, Excel.

Responsibilities

• Qualify inbound leads and follow up on new sales opportunities.
• Conduct outbound prospecting through account and contact research.
• Develop a strong understanding of products and customer needs.
• Educate prospects and customers about available products.
• Maintain and expand a database of prospective customers.
• Contact current and potential customers to generate sales.
• Identify inactive and competitive accounts for conversion.
• Strengthen existing customer relationships.
• Collaborate with sales, customer service, and management to support service.
• Work Monday through Friday, 9:00 a.m. to 6:00 p.m., with lunch; hours may vary.

Skills

Communication

Teamwork

MS Office

Phone presence

Education

Bachelor's degree

Tools

Outlook

Word

Excel

Job description

Position Summary

The Inside Sales Specialist will support the sales team by generating and developing leads, working toward sales goals, and providing excellent customer service. This role requires the ability to clearly and effectively communicate product information to current and prospective customers. The position is full-time and primarily performed in an office environment, with occasional travel of up to 30% for trade shows and customer site visits.

Key Responsibilities

• Qualify inbound leads and follow up on new sales opportunities.
• Conduct outbound prospecting through account and contact research.
• Develop a strong understanding of the organization's products and customer needs.
• Educate prospective and existing customers accurately about available products.
• Maintain and expand a database of prospective customers.
• Contact current and potential customers to generate sales.
• Identify inactive and competitive accounts for potential conversion.
• Strengthen existing customer relationships.
• Collaborate with sales representatives, customer service, and management to support excellent customer service.
• Work Monday through Friday, generally from 9:00 a.m. to 6:00 p.m., with a one-hour lunch break; hours may vary based on department needs.

Required Qualifications:

• Bachelor's degree from an accredited college or university.
• Ability to work independently and as part of a team.
• Positive attitude.
• Strong written, verbal, and interpersonal communication skills.
• Working knowledge of MS Office products, including Outlook, Word, and Excel.
• Strong phone presence, listening skills, and presentation skills.

Preferred Qualifications

• Prior sales experience.
• Experience in a customer service sales environment.
• Experience in scientific sales or laboratory equipment.
• Lead generation experience.

Why This Opportunity May Be Appealing

• Opportunity to grow in a fast-paced, professional environment.
• Full-time position with medical, dental, and vision insurance.
• Access to Teladoc, life insurance, and short-term disability coverage after an introductory period.
• 401(k) plan with traditional and Roth options, including an employer contribution.
• Paid personal leave and company-paid holidays.
• Employee assistance program for full-time employees.
• Commissions may be available after one year of employment or at management discretion.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.