Inside Sales Specialist

ITW; Illinois; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

401K match

Paid time off

Holidays

Recognition program

Health insurance

Job summary

Buehler, a division of Illinois Tool Works, is seeking an Inside Sales Specialist to support field sales and grow consumables revenue. The role emphasizes customer retention, lead generation, and project management, with a strong focus on collaboration with the Field Sales Engineer and lab team.

Ideal candidates will have a science/technical degree, at least 1 year of technical experience, and strong communication skills. The position starts hybrid in Illinois and offers competitive benefits.

Qualifications

• Bachelor’s degree in a science or technical discipline.
• 1 year of technical work experience.
• Strong verbal, written, and interpersonal communication skills.
• Customer-focused with a collaborative, team-oriented approach.
• Strong organizational, presentation, and multitasking abilities.
• Self-starter with prioritization and problem-solving skills.
• Positive attitude and persistence.
• Formal sales training is preferred.

Responsibilities

• Drive consumable product sales with existing and new customers via outbound activity.
• Meet or exceed territory sales goals with Field Sales Engineer partnership.
• Identify, qualify, and develop new business opportunities.
• Lead retention efforts and outreach to customers with declining sales.
• Build relationships with key decision-makers.
• Assess needs and present value of Buehler consumables.
• Develop customer relationships and provide product/market expertise.
• Plan daily sales activities using the CRM system.
• Work independently while following sales leadership guidance.
• Provide sales forecasts with Field Sales Engineer.
• Coordinate remote demonstrations and sample testing with the lab team.
• Support joint selling efforts with outside sales on larger opportunities.
• Assist with lead qualification and participate in meetings/training campaigns.

Skills

Strong communication

Customer-focused

Organizational skills

Problem-solving

Self-starter

Education

Bachelor’s degree in science/technical

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Job Description:

Buehler, a division of Illinois Tool Works, is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80+ years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues a long history of providing market-leading technology to support our customers in their sample preparation and material analysis applications.

Buehler’s parent company, ITW, is a Fortune 200 global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets.

The Inside Sales Specialist is primarily responsible for supporting the field sales team and helping drive consumables sales growth through customer retention, business development, lead generation, and project management. The role requires a proven ability to manage and grow a territory primarily from inside sales, with limited field activity as needed.

• Drive consumable product sales with existing and new customers through outbound sales activity.
• Meet or exceed territory sales goals by partnering with the Field Sales Engineer to retain and grow business.
• Identify, qualify, and develop new business opportunities.
• Manage consumables retention, lead generation, preventative maintenance sales, and outreach to customers with declining sales.
• Build relationships with key decision‑makers.
• Assess customer needs and present solutions that demonstrate the value of Buehler consumables.
• Develop customer relationships and provide product and market expertise.
• Plan and prioritize daily sales activities using the CRM system.
• Work independently while following guidance from sales leadership.
• Provide sales forecasts in partnership with the Field Sales Engineer.
• Coordinate remote demonstrations and customer sample testing with the lab team.
• Support joint selling efforts with the outside sales team on larger opportunities.
• Assist with lead qualification.
• Participate in sales meetings, training programs, marketing campaigns, and special projects.
• Monitor market and competitive activity and share insights with sales leadership.
• Track wins and losses and adjust sales approaches as needed.

Qualifications:

• Bachelor’s degree in a science or technical discipline.
• At least 1 year of technical work experience.
• Strong verbal, written, and interpersonal communication skills.
• Customer-focused with a collaborative team‑oriented approach.
• Strong organizational, presentation, and multitasking abilities.
• Self‑starter with effective prioritization and problem‑solving skills.
• Positive attitude, persistence, and sound decision‑making skills.
• Formal sales training is preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Must live within the state of Illinois
• This will be a hybrid role during the first year of onboarding

Additional Information:

• 7.5% 401K match
• 4 weeks of paid time off
• 10 paid company holidays
• Recognition program
• Competitive health insurance

Compensation Information:

The base salary for this position is $65,000 - 75,000 + commissions for those in the Illinois area. Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.