Inside Sales Specialist

Midwest Startups; Fort Wayne (IN); Hybrid; USD 55,000 - 74,000; Full time

Benefits offered by this job

Hybrid Work schedule

Quarterly profit-sharing bonus

Team member appreciation events and...

Volunteer opportunities

Monthly IT stipend

Casual dress code

On-demand pay options

Health insurance

401k with match

Paid time off

Job summary

Parts Town is hiring a Business Development Specialist to proactively manage a high volume of outbound calls, identifying customer challenges and delivering Parts Town solutions. You will develop partnerships across the country and drive revenue through a strong value proposition.

The role requires 1–3 years in inside sales or related fields, proficiency with Excel and Office, and excellent communication in English. A hybrid work arrangement is offered along with comprehensive benefits.

Qualifications

• 1–3 years in inside sales, business development or account management.
• Experience using Excel & Microsoft Office.
• Proactive, organized, and able to build long-standing partnerships.

Responsibilities

• Make a high volume of outbound calls to develop relationships with customers.
• Identify customer needs and present Parts Town solutions.
• Build and maintain a sales pipeline nationwide.
• Record activities and opportunities in the CRM for accurate reporting.
• Collaborate with the Customer Experience team to grow relationships.

Skills

Inside sales

Account management

Excel

Microsoft Office

English proficiency

Tools

Salesforce

Job description

Description

Position at Parts Town

Business Development Specialist

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat –

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

The Job at a Glance

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

A Typical Day

• Place a high volume of outbound calls (40+) to new and existing customers.
• Identify, cultivate, and build new customer partnerships with customers understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).

To Land This Opportunity

• You have 1-3 years of experience in an inside sales business development, customer development or account management role.
• You have experience using Excel & Microsoft Office
• You are passionate about building something new and solving problems.
• You enjoy meeting new people and have the drive to build long-standing partnerships
• You describe yourself as proactive and organized – taking initiative and following through are a must.
• You are resilient – you see rejection as an exciting challenge.
• You have fantastic communication skills & you’re proficient in English (verbal and written).

About Your Future Team

Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $55,094.88– $74,352.58 annually ($26.48 – 35.74 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.