Inside Sales Specialist

Employbridge; Carlstadt (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

A manufacturer of wound care, clinical nutrition, and skin care products seeks an Inside Sales/Customer Service specialist to manage accounts across the United States, including Long-Term Care, Home Health, Hospice, HME, and independent clinics and physician offices.

You will handle order entry, quotes, upselling, and account growth, working closely with field sales and operations to ensure timely delivery and revenue expansion.

Qualifications

• 5+ years in customer service or inside sales (medical products preferred).
• Experience working with distributors and healthcare customers.
• Strong communication, organization, and multitasking skills.
• Proven ability to grow accounts and drive revenue.

Responsibilities

• Serve as primary point of contact for customer inquiries
• Manage order entry, tracking, and issue resolution
• Upsell, cross-sell, and reactivate dormant accounts
• Prepare quotes, follow up, and close opportunities
• Partner with field sales and coordinate with operations

Skills

Inside Sales

Customer Service

Job description

My client, a manufacturer of wound care, clinical nutrition, and skin care products, is seeking someone with Inside Sales/Customer Service to join their growing team. They service Long-Term Care, Home Health, Hospice, HME, and independent clinics and physician offices across the United States, with a growing presence in the acute care market.

The ideal candidate will manage customer accounts, support order activity, and drive revenue through upselling and account growth.

Key Responsibilities

• Serve as primary point of contact for customer inquiries
• Manage order entry, tracking, and issue resolution
• Upsell, cross-sell, and reactivate dormant accounts
• Prepare quotes, follow up, and close opportunities
• Partner with field sales and coordinate with operations

Requirements

• 5+ years in customer service or inside sales (medical products preferred)
• Experience working with distributors and healthcare customers
• Strong communication, organization, and multitasking skills
• Proven ability to grow accounts and drive revenue

Profile

• Service-oriented with a commercial mindset
• Detail-oriented, proactive, and calm under pressure
• Confident working with decision-makers and cross-functional teams