Inside Sales Retention Growth Leader

Midco; Sioux Falls (SD); On-site; USD 60,000 - 80,000; Full time

Job summary

Midco in Sioux Falls, SD is seeking an Inside Sales Manager - Retention to lead and coach the retention sales team, driving revenue growth across product lines. You will develop strategies to retain existing customers and pursue additional and new sales opportunities while ensuring the team stays motivated and aligned with company goals.

The role requires a High School Diploma or GED with 3+ years in sales or customer retention, and preferred bachelor's level education with at least one year of

Qualifications

• High School Diploma/GED.
• Minimum of three years sales or customer retention experience.
• Bachelor's degree in relevant field and/or an equivalent level of education or work experience.

Responsibilities

• Lead, develop, and manage a retention-based sales team capable of carrying out the essential elements of Midco's strategy, standards, policies, and procedures.
• Execute successful strategies for residential customer retention that also leverage both incremental and new sales opportunities.
• Set goals and monitor team member performance on a daily, weekly, and monthly basis and provide guidance to ensure maximum effectiveness and continued growth.
• Produce accurate and timely reports and provide analysis as needed.
• Provide timely performance feedback and coaching according to company policy in monthly one-on-one meetings, quarterly and/or annual reviews, and when necessary, address disciplinary and/or performance problems.
• Model Midco's mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco's privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Skills

Sales leadership

Team coaching

Retention strategies

Performance reporting

Education

High School Diploma/GED

Bachelor's degree or equivalent

Job description

Midco in Sioux Falls, SD is seeking an Inside Sales Manager - Retention to lead and coach the retention sales team, driving revenue growth across product lines. You will develop strategies to retain existing customers and pursue additional and new sales opportunities while ensuring the team stays motivated and aligned with company goals.

The role requires a High School Diploma or GED with 3+ years in sales or customer retention, and preferred bachelor's level education with at least one year of