Inside Sales - Retail Counter

Keystone Automotive Industries; Wilmington (NC); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long-

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Résumé du poste

LKQ Corporation is seeking motivated individuals to join our team in Wilmington, NC. You will promote sales, provide customer service, and evaluate customer needs while answering questions on parts, pricing, and services.

Responsibilities include processing orders, handling credits and invoices, and developing relationships with customers to generate new business. Bilingual English/Spanish is preferred to support a diverse customer base.

Qualifications

• High School Diploma or GED required.
• 1+ years of related experience required.
• Bilingual English/Spanish preferred.

Responsabilités

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work orders and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – order entry, pricing, quantities, and shipping data; may dispatch orders in some locations.
• Follow-up with customers as needed. Assume other duties as assigned.

Connaissances

Customer service

Sales

Communication

Bilingual English/Spanish

Formation

High School Diploma/GED

College coursework or degree (preferred)

Description du poste

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods. Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.). Prospect and develop relationships with potential customers to cultivate new business. Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Advise customers on substitution or modification of part when part requested is not available. Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations). Follow-up with customers as needed. Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

High School Diploma/GED 1+ years of related experience required.

Preferred Requirements

College coursework or degree. Prior automotive experience and knowledge of automotive parts. Bilingual English/Spanish.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Basic computer skills. Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures. Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Decisions generally affect own job or assigned functional area. Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Prioritize assigned and routine tasks. Handle appropriately. No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently. Travel may be required periodically, including overnight stays (contingent on position requirements). The employee must occasionally lift and/or move up to 50 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Leading With Innovation As a Fortune 500 leader (#318), LKQ is at the industry’s forefront, operating across 25 countries with over 1,600 locations. Join us to shape the future of vehicle repair and customization, where your impact resonates globally.

Accelerate Your Career at LKQ Join LKQ, a global force of over 51,000 strong across 1,700 locations. Here, you are a part of a community that drives our success and your career forward. Embrace the opportunity to grow, innovate, and lead the industry with us.

Connect With Your Future Let’s discover what you bring to LKQ.

Shape the Future with LKQ Embark on a journey where your work makes a tangible impact on the industry and beyond. LKQ offers a challenging yet rewarding career path filled with opportunities to grow, innovate, and contribute to a sustainable future. At LKQ, you're not just joining a team; you're stepping into a role where you can truly thrive.

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