Inside Sales Representative (USABlueBook) - Waukegan IL

HD Supply Management, LLC (USA); Waukegan (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

401(K)

Paid holidays

Paid vacation

Sick time

Life insurance

Commuter benefits

Tuition assistance

Job summary

HD Supply Management, LLC (USA) seeks a sales support specialist to drive new opportunities and upsell via phone and email. You will respond to customer orders and quotes for all account levels from outside sales, telephone, email, and written/faxed correspondence, while maintaining pricing accuracy and supporting the sales team.

Ideal candidates have 2–5 years of experience, HS Diploma or GED, and are comfortable with travel (<10%). The role offers competitive hourly pay and comprehensive benefits.

Qualifications

• 2–5 years of experience in area of responsibility.
• HS Diploma or GED strongly preferred.
• Specialized skills training/certification may be required.
• Travel up to 10% of the time, depending on assignment.

Responsibilities

• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth thru quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.

Skills

Outbound calling

Email outreach

Customer service

Pricing consultation

Education

HS Diploma or GED

Skills certification

Job description

Job Summary

Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Generates profitable growth thru quota attainment.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
• Develops code directives for certain products while maintaining target margin goals.
• Performs estimating, take-off, and proposal duties as necessary.

Nature and Scope

Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Education and Experience

HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA. Job Seekers: Pay Range $19.62-$23.65 Hourly

Benefits

• Medical (with Prescription drug coverage)
• Dental
• Vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

About HD Supply

At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it. HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products - all at competitive prices. Combine this with our industry-leading, value-add services - including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions - and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.