Inside Sales Representative - Strategic

Paycom; North Richland Hills (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Paycom in North Richland Hills, TX is seeking an Inside Sales Rep of Strategic Accounts to drive revenue growth through proactive outbound outreach; you will upsell, support projects, and resolve issues while partnering with outside sales and internal teams.

The role emphasizes relationship building, account penetration, and delivering a high-quality customer experience. A Bachelor's degree is preferred and 2–5 years in inside sales or customer-facing roles is desirable.

Qualifications

• Bachelor's degree in Business or related field is preferred
• 2-5 years of inside sales, account support, or customer-facing experience (B2B preferred)
• Proven ability to manage outbound sales activity and support revenue growth
• Strong communication and problem-solving skills
• Ability to manage multiple accounts and priorities
• Experience using CRM systems (Salesforce or similar preferred)
• Growth-oriented and proactive
• Customer-focused with a commercial mindset
• Detail-oriented and organized
• Collaborative team player

Responsibilities

• Drive revenue growth within assigned key accounts through upselling, cross-selling, and project-based opportunities
• Focused on building relationships and cultivating business through key relationships developed
• Conduct proactive outbound calls and email outreach to identify and develop new opportunities
• Support customer projects from initial inquiry through completion
• Assist with product selection, quoting, order management, and follow-up
• Collaborate with outside sales representatives, specialists, and internal teams
• Maintain accurate CRM activity, pipeline, and account data
• Directly and indirectly responsible for product quality.
• Other duties as assigned.

Skills

Outbound sales

CRM experience

Communication skills

Problem-solving

Account management

Team collaboration

Detail-oriented

Education

Bachelor's degree in Business or related field is preferred

Tools

Salesforce

CRM software

Job description

Job Details

Job Location: TX North Richland Hills - North Richland Hills, TX 76180

Position Type: Full Time

Education Level: High School

Job Category: Sales

Summary / Position Purpose:

The Inside Sales Rep of Strategic Accounts supports strategic accounts through proactive outbound outreach, product upselling, project support, and issue resolution while carrying a defined revenue growth goal. This role partners closely with outside sales and internal teams to expand account penetration, drive incremental revenue, and deliver a high-quality customer experience.

Essential Duties, Functions and/or Responsibilities:

• Drive revenue growth within assigned key accounts through upselling, cross-selling, and project-based opportunities
• Focused on building relationships and cultivating business through key relationships developed
• Conduct proactive outbound calls and email outreach to identify and develop new opportunities
• Support customer projects from initial inquiry through completion
• Assist with product selection, quoting, order management, and follow-up
• Collaborate with outside sales representatives, specialists, and internal teams
• Maintain accurate CRM activity, pipeline, and account data
• Directly and indirectly responsible for product quality.
• Other duties as assigned.

Performance Measures

• Revenue growth vs. assigned quota
• Outbound activity and opportunity creation
• Upsell / cross-sell conversion
• Project opportunity execution
• Customer satisfaction and retention

QualificationsEducation and/or Work Experience Requirements:

• Bachelor's degree in Business or related field is preferred
• 2-5 years of inside sales, account support, or customer-facing experience (B2B preferred)
• Proven ability to manage outbound sales activity and support revenue growth
• Strong communication and problem-solving skills
• Ability to manage multiple accounts and priorities
• Experience using CRM systems (Salesforce or similar preferred)
• Growth-oriented and proactive
• Customer-focused with a commercial mindset
• Detail-oriented and organized
• Collaborative team player

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards

This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.