Account Manager

Aptar Italia S.P.A.; Congers (NY); On-site; USD 112,000 - 151,000; Full time

Benefits offered by this job

401k plan with company matching

Paid time off

Medical, dental, vision insurance

Personal development opportunities

Job summary

Aptar Italia S.P.A. is looking for an experienced Account Manager based in Congers, New York. The role involves building and managing relationships with mid-size pharmaceutical customers, primarily in California, while driving business growth and customer satisfaction.

The ideal candidate will have a BS in Engineering or a related field, at least 5 years in the pharmaceutical industry, and strong account management capabilities. An exciting benefits plan and a diverse work environment are included.

Qualifications

• Minimum 5 years of experience in the pharmaceutical industry.
• Experience in account management for mid-size accounts.
• Knowledge of regulatory requirements in pharmaceutical environments.

Responsibilities

• Build and maintain partnerships with mid-size pharmaceutical clients.
• Manage business reviews and customer satisfaction initiatives.
• Develop new business opportunities in California and beyond.

Skills

Presentation skills

Interpersonal skills

Analytical skills

Time management

Technical understanding

Education

BS in Engineering or Biomedical field

Business Degree with strong technical interests

Tools

CRM software

MS Office

Job description

What You Will Do at Aptar Pharma:

The primary mission of the Account Manager is to build, maintain and develop strong partnerships with clients while managing and growing a portfolio of mid-size pharmaceutical customers and developing business in California.

What Aptar Pharma Is Looking For:

• Manage and grow a portfolio of mid-size pharmaceutical accounts through regular meetings, business reviews, and conference calls.
• Develop new business opportunities in California, including expansion within existing accounts and acquisition of new customers.
• Secure and nurture long‑term partnerships with designated client portfolios.
• Monitor, report, elevate, and develop solutions for customer satisfaction initiatives.
• Lead complex problem solvingacrosstechnical, commercial, quality, regulatory, and supply topics.
• Organize regular business review, quality, technical, and other cross‑functional meetings.
• Develop, manage, and leverage internal networks to facilitate resolution of complex customer discussions.
• Apply effective collaboration skills with Customer Service, Supply Chain, Manufacturing, Quality, Regulatory, and other stakeholders in support of customer goals.
• Prepare and monitor budget assumptions, forecasts, year‑end estimates, and longer‑term account plans.
• Identify and qualify new opportunities within the account and project portfolio.
• Maintain accurate master data and manage key sales data and reporting systems.
• Prepare and report relevant information in visit reports and monthly updates.
• Promote Aptar value propositions, products, and services in alignment with customer needs.
• Remain compliant with corporate policies and quality system requirements.

Education

• BS in Engineering, Biomedical or related scientific field, or Business Degree with strong technical interests.

Experience

• At least 5 years of commercial experience in the pharmaceutical industry, preferably in pharmaceutical packaging, CDMO, or CMO environments.
• Proven account management experience in B2B pharmaceutical environments with responsibility for mid‑size accounts.
• Strong technical understanding of pharmaceutical manufacturing and regulated environments.
• Strong customer‑facing skills with the ability to manage demanding and sophisticated customer expectations.
• Demonstrated ability to work independently and autonomously.
• Experience working with customers in California or strong ability to develop the region.
• Strong computer skills utilizing CRM and MS Office.
• Good understanding of regulatory requirements and quality expectations.

Skills

• Develop and deliver presentations and lead complex technical and business discussions internally and externally while influencing all stakeholders.
• Excellent interpersonal skills.
• Detail oriented and rigorous.
• Independent and self‑motivated.
• Driven and eager to learn.
• Strategic thinker with good analytical skills.
• Team player and ability to work in a multicultural/cross‑functional environment.
• Efficient time management.

Other Requirements

• Ability to travel at least 40%.

What We Offer

• An exciting, diverse and value based working environment.
• Award‑winning corporate university offering personal development and training opportunities.
• Contribute to the communities where we reside.
• Innovative benefits plan which includes: 401k plan with Company matching benefit, paid time off, medical, dental, vision, life, disability and more

Compensation and Base Annual Pay

In compliance with pay transparency requirements, the salary range for this role is USD $112,000 to USD $151,000 annually. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Aptar also offers a variety of benefits, including health, life, and disability insurance, 401(k) match and employer retirement savings contribution, flexible spending accounts, EAP, education assistance, parental leave, paid time off, company‑paid holidays, and more. The specific programs and options available to an employee may vary depending on location, pay class, or other factors.

Equal Employment Opportunity

Aptar is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.