Inside Sales Representative - Part Time

Kight Home Center; Monroe (MI); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Commission-based pay

Training provided

Part-time schedule

Job summary

Carter Lumber in Monroe, MI is seeking an Inside Sales Rep to become the face of the store, helping customers with product information and project recommendations. You will share product knowledge, provide estimates, and process transactions in a fast-paced retail environment.

You will also follow up on quotes, qualify new leads, support Outside Sales Reps, assist with inventory, and participate in cycle counts. Salary + commission with uncapped earning potential. Part-time position.

Qualifications

• Prior sales or customer service experience required.
• Friendly, outgoing personality.
• Strong communication skills.
• Familiarity with building materials is helpful but not required.
• Must be able to work part-time.

Responsibilities

• Assist customers in-store with product information and options.
• Provide price estimates and process transactions.
• Follow up on online quotes and qualify new leads.
• Support Outside Sales Reps as needed and manage inventory.
• Perform cycle counts and help with stock adjustments.

Skills

Customer service

Sales experience

Communication

Team player

Product knowledge

Job description

Do you have a positive attitude? Are you a people-person? Do you enjoy sales? This Inside Sales Rep (ISR) opportunity is for you! You will have the chance to become the face of the store and the person customers rely on when they stop in. Friendly customer service is key. Our customers can buy a 2x4 anywhere – they come to us because of the customer service.

Our Story

Carter Lumber was founded in 1932 by W.E. Carter. For 90 years, we have strengthened our company by staying true to our values, which include honesty, hard work, and putting people first. What started as a single lumberyard in Akron, Ohio, is represented today by seven brands servicing professional builders and homeowners across thirteen states with more than 160 locations. Despite our growth, we are still a family-owned company. Our core values and our people-first culture remain the same.

Description

When a customer walks in the store, you will be there to assist them. You will share product information, give advice on their project needs, produce estimates for packages/projects and process transactions. You will also follow up on online customer quotes, cold call to qualify new leads, support the Outside Sales Reps as needed, and assist in inventory control by conducting cycle counts and resolving overages/shortages.

Each ISR completes training to learn our products, our POS System, and how to fill out paperwork. Salary + commission! Our commission is structured so that there is no limit to your compensation.

Requirements

• Experience working in sales or customer service
• Friendly, outgoing personality
• Effective communication skills
• Familiarity with building materials is helpful, but not required
• Ability to be a team player
• Ability to ensure sales and profit goals are met
• Assist with stock management and perform light cleaning duties
• Part-time