IT Inside Sales Representative - MSP Quoting & Account Growth

Ocean Tomo, a part of J.S. Held; San Antonio (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Commission structure

Paid Time Off

Job summary

Rx Technology is seeking an Inside Sales Representative to grow revenue within existing client accounts. This role involves preparing accurate quotes across technology platforms such as Cisco and HPE, and engaging customers proactively for renewals and upgrades.

With a base salary of $50K–$60K, this position offers an uncapped commission structure based on gross profit from account development, making it a fantastic opportunity for motivated individuals aiming for advancement into Account

Qualifications

• 3+ years of inside sales, account management, or technology quoting experience.
• Experience with CRM and PSA platforms, preferably ConnectWise.
• Demonstrated success in growing revenue within existing accounts.

Responsibilities

• Prepare accurate quotes across key technology lines.
• Manage and grow revenue with existing client accounts.
• Proactively engage customers to drive renewals and additional sales.

Skills

Account management

Sales support

Technology quoting

Customer relationship

Networking

Organizational skills

Communication

Tools

ConnectWise

Distributor pricing tools

Job description

About The Role

Rx Technology is looking for an Inside Sales Representative who excels at building accurate technology solutions, delivering fast turnaround times, and growing revenue within our existing client base.

This role combines sales support, account development, and quoting expertise. You will be responsible for creating accurate proposals across multiple technology platforms while proactively identifying opportunities for renewals, hardware refreshes, licensing updates and additional services within existing accounts.

Success in this seat comes from supporting other AMs with their accounts, staying ahead of client needs, leveraging referral business from manufacturers and existing customers, and consistently uncovering opportunities that drive growth.

Your account portfolio is your opportunity. You'll earn commission based on the gross profit generated from the business you develop within existing customer relationships, creating a clear path for career advancement into an Account Manager role.

Key Responsibilities

Quoting & Solution Development

• Prepare accurate, professional quotes across key technology lines, including Cisco, Meraki, HPE, Fortinet, Lenovo, and other strategic OEM partners.
• Utilize ConnectWise and distributor pricing tools, including Ingram Micro, TD SYNNEX, and other authorized distributors.
• Validate bills of materials (BOMs) with engineering and procurement teams to ensure accuracy before submission.
• Maintain quote accuracy while meeting established turnaround‑time expectations.

Revenue Growth & Account Development

• Manage and grow revenue withing an assigned base of existing client accounts.
• Identify and act on warranty expirations, renewals–subscriptions, warranties and more, hardware refresh opportunities, end‑of‑life / end‑of‑support replacements, service and product add‑on opportunities.
• Proactively engage customers to drive renewal, upgrades and additional sales opportunities.
• Support quarterly business reviews and customer account planning initiatives.

Deal Registration & Opportunity Management

• Manage OEM deal registrations through vendor portals such as Cisco CCW, HPE, and other manufacturer programs.
• Protect and maximize deal profitability through proper registration and pricing strategies.
• Maintain complete and accurate records within ConnectWise, including opportunities, sales stages, forecasts, activities, and next steps.
• Ensure strong pipeline visibility and accountability throughout the sales process.

Qualifications

Required Experience

• 3+ years of experience in inside sales, account management, sales support, or technology quoting within an MSP, VAR, systems integrator, or technology solutions provider.
• Experience creating and managing technology quotes across multiple manufacturers.
• Demonstrated success growing revenue within existing customer accounts.
• Experience working with CRM and PSA platforms, preferable ConnectWise.
• Familiarity with distributor pricing and procurement processes.

Preferred Skills

• Strong understanding of networking, infrastructure, managed services, cybersecurity, and technology procurement.
• Experience with OEM deal‑registration programs.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple opportunities and deadlines simultaneously.
• Strong communication and customer relationship skills.
• Self‑motivated with a proactive, growth‑oriented mindset.

Preferred Certifications

• Cisco Sales Certifications – Cisco Meraki SMNA
• HPE Sales Certifications
• ConnectWise, Channel Online, and other training
• Other manufacturer‑specific sales accreditations as applicable.

Compensation & Benefits

• Base Salary: $50,000–$60,000 annually, depending on experience
• Uncapped commission structure
• Commission earned on gross profit generated from renewals, refreshes, and account expansion activities

Benefits

• 100% company‑paid health and life insurance
• Dental, Vision, and Disability Insurance
• Paid Time Off (PTO)
• Professional & Certification Support

Career Growth

This position offers a defined advancement path into an Account Manager role. High performers who consistently demonstrate quoting accuracy, account ownership and revenue growth will have opportunities for increased responsibility, larger account portfolios and greater earning potential.

About Rx Technology

Rx Technology is a San Antonio based Managed IT Services Provider (MSP) and low voltage systems integrator delivering technology solutions that help organizations operate securely and efficiently. Our team supports clients through a combination of recurring managed services, professional services, infrastructure deployments, and project‑based technology solutions.

We take pride in delivering exceptional customer service, technical excellence, and long‑term partnerships that help our clients achieve their business objectives.