Inside Sales Representative (Low Voltage)

Wesco; Carol Stream (IL); On-site; USD 39,426 - 49,290; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Commission

Job summary

Wesco seeks an Inside Sales Representative to join our team in Carol Stream, IL. The role focuses on increasing sales with existing customers, upselling, and delivering a high-quality buying experience. You will use proactive selling techniques to expand the current book of accounts and collaborate with outside sales to meet joint goals.

Responsibilities include obtaining orders, suggesting related items, developing opportunities from various sources, and preparing quotes. Travel is 0–25%.

Qualifications

• 2–4 years of sales and sales-administration experience.
• High-school degree or equivalent; bachelor’s degree preferred.
• Proficient in Microsoft Office and basic computer skills.
• Strong verbal and written communication skills.
• Ability to multi-task in a team environment.
• Attention to detail and ability to prospect and market concepts.

Responsibilities

• Obtain orders via email and telephone, verify and enter items, transfer orders to fulfillment, and explain stock-outs and delivery dates.
• Increase orders by suggesting related items, explaining features, and reviewing customer buying history.
• Own, qualify, and develop opportunities from marketing, outside sales, and national accounts.
• Identify continuous improvement opportunities for processes.
• Prepare, generate, and follow up on quotations to secure orders or determine reasons for loss.
• Review open customer order reports and take action on items that risk delivery deadlines.
• Maintain back-order, expediting, and notification reports for distribution.
• Report industry trends, competitive pricing, and customer feedback to management.

Skills

Sales experience

Microsoft Office

Verbal and written communication

Multitasking in team environment

Detail oriented

Prospecting and market concepts

Problem solving

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Description: Wesco seeks an Inside Sales Representative to join our team in Carol Stream. The role involves interacting with existing customers to increase sales of company products and/or services, obtaining, creating, and upselling orders, and delivering a high‑quality buying experience. The candidate will use proactive selling techniques to expand the current book of accounts and collaborate with outside sales to meet joint goals.

Responsibilities

• Obtain orders via email and telephone, verify and enter items, transfer orders to fulfillment, and explain stock‑outs and delivery dates.
• Increase orders by suggesting related items, explaining features, and reviewing customer buying history.
• Own, qualify, and develop opportunities from marketing, outside sales, and national accounts.
• Identify continuous improvement opportunities for processes.
• Prepare, generate, and follow up on quotations to secure orders or determine reasons for loss.
• Review open customer order reports and take action on items that risk delivery deadlines.
• Maintain back‑order, expediting, and notification reports for distribution.
• Report industry trends, competitive pricing, and customer feedback to management.

Qualifications

• High‑school degree or equivalent required; bachelor’s degree preferred.
• 2‑4 years of sales and sales‑administration experience; competent contributor at this level.
• Proficient in Microsoft Office and basic computer skills.
• Ability to perform multiple tasks simultaneously in a team environment.
• Strong verbal and written communication skills.
• Attention to detail and ability to prospect and market concepts to existing and new accounts.
• Problem‑solving skills for non‑complex issues and independent decision‑making when appropriate.
• Capability to travel 0%‑25% of the time.
• Opportunity to earn commission in addition to base salary, tied to individual sales performance.

Compensation & Benefits

Hourly rate: $28.62 – $35.78 per hour. Compensation may vary by location, experience, and qualifications. Eligible positions can participate in bonus or sales incentive plans and may receive additional commission based on sales results. Wesco offers a benefits program for eligible employees, including paid time off, medical, dental, vision coverage, and retirement savings plans.

Wesco International, Inc. provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other protected characteristics. US applicants only.