Representative - Inside Sales

Wesco; Los Angeles (CA); On-site; CAD 37,553 - 46,948; Full time

Benefits offered by this job

Paid time off

Medical coverage

Dental coverage

Vision coverage

Retirement savings plans

Job summary

Wesco is seeking a Representative - Inside Sales in Manitoba to engage with existing customers, enhance sales, and improve customer satisfaction. Your proactive selling techniques will be crucial to expanding our current accounts and collaborating effectively with outside sales teams.

This position requires a keen eye for detail, a proficiency in sales, and the ability to handle multiple tasks. Compensation includes an hourly rate of $27.26 - $34.08 and an opportunity to earn commissions based on performance.

Qualifications

• 2-4 years of sales and sales administration experience.
• Ability to perform multiple tasks simultaneously.
• Ability to prospect and market concepts to accounts.

Responsibilities

• Obtain and create orders through email and calls.
• Suggest related items to increase orders.
• Develop opportunities from marketing and sales teams.

Skills

Sales experience

Customer service

Attention to detail

Teamwork

Clear communication

Problem-solving

Education

High School Degree or Equivalent

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Description

As a Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand the current book of accounts and collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checking customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those that may be at risk of meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required; Bachelors’ degree preferred.
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Working in team environment.
• Communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Take action and solve a range of problems that may be difficult but are not typically complex.
• Identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel 0% - 25%.
• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.

Compensation

Compensation Details: $27.26 - $34.08 Per Hour. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

Benefits

Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Equal Employment Opportunity

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.