Inside Sales Representative II, Channel

Vertiv Corporation; Columbus (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

Vertiv is seeking a Channel Account Representative II in Columbus, OH to provide experienced sales support for assigned Specialty Electrical accounts, including Wesco, ADI and Rexel. You will handle reactive and proactive sales inquiries, quotes, inventory checks, and PO status while supporting outside sales teams to achieve quotas.

You will build relationships through calls, emails, and social outreach, coordinate campaigns, and deliver product and program updates to accounts.

Qualifications

• BA or BS required (Business, Engineering, Marketing, Communications preferred) or equivalent combination of education and experience.
• Minimum of 2 years sales or account management experience required.
• Excellent communication skills, both written and verbal.
• Excellent customer service, organizational, and analytical skills.
• Ability to work and multi-task in a fast-paced environment.
• Proficient in MS Office.

Responsibilities

• Utilizes proactive calls, emails, and social media outreach to build relationships.
• Works to close opportunities assigned to the Channel Account Representative and/or their assigned accounts.
• Provides strategic sales support to outside sales through completing account reviews, holding strategy sessions, and providing sales and technical trainings.
• Informs accounts on current promos, new product launches, and Vertiv Partner Program updates.
• Meets assigned sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
• Coordinates selling campaigns, qualifies leads, and coordinates customer introductions.
• Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned accounts.
• Assists customers in determining the best solution for their needs.
• Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts.
• Answers basic technical questions about Vertiv products.
• Provides quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generates, updates and tracks CRM opportunities, whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
• Participates in sales events to educate and promote products and services.
• Other duties as assigned.

Skills

Communication

Customer service

Organizational skills

Analytical skills

Multi-tasking

Education

BA/BS in Business, Engineering, Marketing, or Communications

Tools

MS Office

CRM management

Job description

Position Summary

The Channel Account Representative II provides experienced sales support for assigned Specialty Electrical accounts; Wesco, ADI and Rexel. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow Channel Sales. This position is primarily responsible for assisting with sales, driving interactions, monitoring assigned email boxes, and handling sales inquiries including quotes, inventory availability, and PO status. Also provides back up support for the other Specialty Electrical accounts when needed. This role supports assigned national accounts, working in conjunction with the outside sales team to drive new business and meet established sales quotas.

Responsibilities

• Utilizes proactive calls, emails, and social media outreach to build relationships.
• Works to close opportunities assigned to the Channel Account Representative and/or their assigned accounts.
• Provides strategic sales support to outside sales through completing account reviews, holding strategy sessions, and providing sales and technical trainings.
• Informs accounts on current promos, new product launches, and Vertiv Partner Program updates.
• Meets assigned sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
• Coordinates selling campaigns, qualifies leads, and coordinates customer introductions.
• Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned accounts.
• Assists customers in determining the best solution for their needs.
• Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts.
• Answers basic technical questions about Vertiv products.
• Provides quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generates, updates and tracks CRM opportunities, whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
• Participates in sales events to educate and promote products and services.
• Other duties as assigned.

Qualifications

Minimum

• BA or BS required (Business, Engineering, Marketing, Communications preferred) or equivalent combination of education and experience.
• Minimum of 2 years sales or account management experience required.
• Excellent communication skills, both written and verbal.
• Excellent customer service, organizational, and analytical skills.
• Ability to work and multi-task in a fast-paced environment.
• Proficient in MS Office.

Preferred

• Experience with IT Reseller Channel or Specialty Distribution Channels.
• Experience working with Wesco is a plus.
• Knowledge of technology including software, hardware, and/or networking is preferred.
• Experience with CRM management preferred.

Physical & Environmental Demands

Standard office environment.

Time Travel Required

10%

Core Principles

Safety. Integrity. Respect. Teamwork. Inclusion.

Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Behaviors

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote transparent & open communication

About Vertiv

About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]

About Us

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

Core Principles

Safety. Integrity. Respect. Teamwork. Inclusion.

Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Behaviors

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote transparent & open communication