Inside Sales Representative I (East)

PacBio; Massachusetts; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a dynamic Inside Sales Representative to drive growth in the life sciences and genomics markets. In this remote role, you will engage with prospects, nurture leads, and collaborate with sales teams to expand the company's reach. Your success will be measured by the pipeline you build and the revenue you generate. With a focus on customer relationships and a team-first mindset, this position offers a unique opportunity to make a significant impact in a thriving industry. If you're passionate about science and sales, this role is perfect for you.

Qualifications

• 1+ years in sales development or inside sales within life sciences.
• Strong understanding of genetics and molecular biology applications.

Responsibilities

• Drive prospecting strategy to generate high-quality leads.
• Collaborate with field sales for seamless hand-offs.

Skills

Sales Development

Customer Relationship Management

Communication Skills

Organizational Skills

Time Management

Education

Bachelor’s degree in Biology

Master’s degree in Biology

Tools

CRM Software

Prospecting Tools

Job description

Join to apply for the Inside Sales Representative I (East) role at PacBio

Location

Remote | Minimal Travel (~10%)

Role Overview

PacBio is seeking a high-energy, opportunity-focused Inside Sales Representative (ISR) to accelerate growth across the life-science and genomics markets. You will be on the front-line uncovering, qualifying, and nurturing opportunities that expand PacBio’s reach. Your success will be measured by the pipeline you build and the revenue you generate from new prospects and existing customers.

Key Responsibilities

1. Champion a team-first mindset: Serve as the bridge between marketing campaigns, inbound demand, and field execution, ensuring high alignment and clear communication across teams.
2. Drive prospecting strategy: Execute targeted outbound and inbound campaigns to generate high-quality leads and opportunities.
3. Own top-of-funnel growth: Research, map, and expand a robust pipeline of accounts, contacts, and opportunities.
4. Qualify opportunities: Assess customer needs, timelines, budgets, and decision processes according to PacBio’s sales methodology.
5. Service contract renewals: Engage existing customers proactively to secure renewals and upsell multi-year agreements.
6. Instrument consumables utilization: Partner with sales and service teams to drive consumables on active instruments.
7. Collaborate with field sales: Work closely with sales teams to ensure seamless hand-offs and follow-up.
8. Leverage the tech stack: Utilize CRM and marketing tools to track activities and optimize outreach.
9. Deliver customer insights: Provide real-time market and customer feedback to marketing and sales teams.

Requirements

1. Bachelor’s degree in Biology, Genetics, or related life sciences.
2. Strong understanding of genetics and molecular biology applications.
3. At least 1 year in sales development, inside sales, or pipeline-focused roles within life sciences or genomics.
4. Proven ability to meet or exceed pipeline and renewal targets.
5. Excellent organizational and time-management skills.
6. Focus on building long-term customer relationships and revenue.
7. Team-oriented with strong communication skills.

Preferred Qualifications

1. Over 1 year of genomics or laboratory research experience.
2. Over 2 years in opportunity development or sales in life sciences or genomics.
3. Master’s degree in Biology, Genetics, or related field.
4. Familiarity with NGS and genotyping technologies.
5. Ability to communicate complex technical concepts clearly.
6. Experience with prospecting tools, CRM, and multichannel outreach strategies.

This role is not eligible for visa sponsorship. You may be required to visit PacBio locations as needed. All tasks are essential, but accommodations may be made for additional responsibilities. PacBio is an equal opportunity employer and considers all applicants without discrimination.