Inside Sales Representative (Entry-Level)

Pacific Office Automation Inc.; Bend (OR); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Advancement and growth into leadership roles

Medical/Dental/Vision/Life insurance

Matched 401k

FSA Program

Job summary

Pacific Office Automation Inc. in Bend, OR is seeking a Customer Service Representative who is passionate about customer service and thrives in a team environment. The ideal candidate should have strong verbal and written communication skills, and the ability to handle high volume customer interactions.

This role offers opportunities for advancement and comes with comprehensive benefits including medical, dental, vision, life insurance, and a matched 401k. Join us to be a part of a diverse and inclusive workplace focused on growth!

Qualifications

• High quality verbal and written communication skills required.
• Strong math abilities are necessary.
• Experience with accounts receivable is highly preferred.

Responsibilities

• Source warm sales opportunities through inbound follow-up.
• Understand customer needs and requirements.
• Handle high volume phone calls and emails.

Skills

Verbal communication

Written communication

Math skills

Problem-solving

Time management

Organizational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Pacific Office Automation is one of the largest independently‑owned document imaging and technology dealers in the nation. Since 1976, we have grown to over forty branches located in eleven western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long‑term employer. That means providing employees with the training and certification they need to keep up with the fast‑changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are looking to hire a Customer Service Representative at our office in Bend, OR. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you!

• Source warm sales opportunities through inbound lead follow‑up and outbound cold calls and email
• Understand customer needs and requirements
• Accounts receivable
• Ability to handle high volume phone calls and emails
• Strong problem‑solving abilities and phone presence
• Excellent time management, organizational skills and ability to work independently

Qualifications

• High quality verbal and written communication
• Strong math abilities are necessary
• Experience with accounts receivable is highly preferred
• Experience using spreadsheets, database, and word processing software; such as Microsoft Word, Excel and PowerPoint

What we offer

• Advancement and growth into leadership roles
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• FSA Program
• Pay range: $39,000-40,000

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.