Inside Sales Representative (Call Center)

1-800 Hansons LLC; Troy (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid training

AI-powered tools

Paid time off with unlimited rollover

Referral bonuses up to $1,500

Job summary

HANSONS is hiring an Inside Sales Representative in Troy, MI to handle inbound and outbound calls, schedule homeowner appointments for home improvements, and deliver exceptional customer service using AI-powered tools.

This full-time role offers a competitive salary range of $50,000 to $65,000 per year, weekly pay, paid training, and opportunities for career growth. Weekend availability is required; shifts include Thursday through Monday, with Tue/Wed off.

Qualifications

• Full-time availability, including weekends (Thu-Mon) as part of regular schedule.
• Ability to handle inbound and outbound calls with professionalism.
• Comfort with using AI-powered tools to assist satisfaction.

Responsibilities

• Answer inbound and outbound customer calls
• Schedule appointments for homeowners interested in home improvements
• Build rapport and provide exceptional customer service
• Utilize AI-powered technology to maximize your success
• Work with a supportive, energetic team
• No cold calling or door-to-door sales

Skills

Customer service

Communication

Time management

Active listening

Tools

AI-powered tools

Job description

Inside Sales Representative (Call Center)

Full Time Troy, MI, US

Salary Range: $50,000.00 To $65,000.00 Annually

$20/hour + Incentives | Weekly Pay | Paid Training | Career Growth

Earn $50,000-$65,000 per year

Paid Training + AI-Powered Tools

Paid Time Off with Unlimited Rollover

Referral Bonuses up to $1,500

Why You’ll Love Working Here

At HANSONS, we don't just hire employees—we build careers.

As one of the nation's leading home improvement companies, we're continuing to grow and are looking for motivated individuals who enjoy helping customers, thrive in a fast-paced environment, and want to build a long-term career.

Whether you're bringing call center experience or looking to take the next step in your career, we'll provide the training, tools, and support you need to succeed.

Many of our leaders started in this exact role.

We're looking for full-time team members who are available to work weekends as part of their regular schedule.

• Thursday-Monday (Tuesday & Wednesday off)
• Our greatest hiring need is our Afternoon Shift - 12:30 PM-9:00 PM EST

What You’ll Do

• Answer inbound and outbound customer calls
• Schedule appointments for homeowners interested in home improvements
• Build rapport and provide exceptional customer service
• Utilize AI-powered technology to maximize your success
• Work with a supportive, energetic team
• No cold calling. No door-to-door sales. Just helping homeowners take the next step.

At HANSONS, your success is our success.

Full-Time Opportunities

• Join either or all of our committees - Fun Committee, Wellbeing Committee & Community Engagement Committee