Inside Sales Representative - California

Jetty Extracts; Oakland (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Parental leave

401(k) match

Job summary

Jetty Extracts, based in Oakland, CA, seeks an Inside Sales Representative to bridge sales operations with retailer partnerships and ensure smooth onboarding to reorder experiences for dispensaries.

The ideal candidate has 1–3 years in cannabis sales support or operations, with strong communication and organizational skills, and proficiency in Google Suite, Excel, CRM systems, and data platforms. Bonus eligibility offered.

Qualifications

• Excellent communication and organizational skills.
• Proficiency in Google Suite, Excel, Data Analysis platforms, CRM systems.
• Experience with digital menus and data platforms.

Responsibilities

• Manage order entry and accuracy, coordinate with Sales reps and retailers on fulfillment.
• Submit and track retailer credits and adjustments, reconcile promotional credits.
• Support resolution of mispacks, returns, OOS items, manifest discrepancies, and other order-related issues.
• Coordinate product launches, trainings, and compliance refreshers with internal teams and key retailers.
• Administer and troubleshoot Jetty's sales platforms.

Skills

Communication

Organizational skills

Tools

Google Suite

Excel

CRM systems

Data analysis platforms

Job description

Inside Sales Representative

Location: California

Department: Inside Sales

Reports to: Inside Sales Manager

Compensation: $75,000–$80,000 per year base + bonus

About Jetty Extracts:

Jetty Extracts is a premier cannabis extraction company that produces innovative products and world-class cannabis oils, headquartered in Oakland, CA. In 2013, Jetty Extracts began producing extracts and concentrates in San Diego, CA. Jetty is now one of the top extracts and concentrates brands in California.

Starting with a few individuals committed to creating clean, refined cannabis concentrates by the beach, Jetty has evolved into a group of passionate professionals committed to becoming one of the world’s most respected cannabis brands.

While the last several years have seen Jetty grow exponentially, we continue to be committed to craft, working with small farmers, producing the cleanest and tastiest products, and contributing to our communities. As we do so, we continue to support the Shelter Project, the company’s in-house compassion program that has been providing free cannabis oil to cancer patients since 2014.

Position Summary:

The Inside Sales Representative plays a critical cross-functional role that bridges internal sales operations and external retail partnerships. This role is responsible for ensuring that sales reps are empowered with the tools, data, and systems to perform, while ensuring dispensary clients have a smooth, consistent, and value-driven experience from onboarding to reorder.

Key Responsibilities:

Order Management, Credits & Distribution Support

• Manage order entry and accuracy, coordinate with Sales reps and retail partners on fulfillment and delivery issues.

• Submit and track retailer credits and adjustments, reconcile promotional credits.

• Support resolution of mispacks, returns, OOS items, manifest discrepancies, and other order-related issues.

Sales Enablement & Internal Support:

• Coordinate product launches, trainings, and compliance refreshers with internal teams and key retailers.

• Manage and update all relevant sales tools (Outfield CRM, Google Workspace, etc.).

• Administer and troubleshoot Jetty's sales platforms, including Nabis CA.

Client Success & Communication

• Serve as liaison between sales, distribution (e.g., Nabis), and retail partners.

• Communicate directly with accounts and reps to confirm and resolve order details.

• Assist with onboarding and provide product education and support.

• Assist with dispensary engagement activities like vendor days and trainings.

Data, Analytics & Reporting

• Scrub online menus of retail partners/competitors to assess opportunities. Flag and correct inconsistencies in pricing or presentation.

• Build reports on placements, reorder cycles, and sales goals.

• Analyze order frequency to flag at-risk accounts.

• Support post-promotion ROI and archive historical data.

Market Intelligence & Opportunity Mapping

• Use internal and third-party data to identify product trends and gaps.

• Maintain a retail target pipeline and provide insights for field sales.

• Share competitive and product positioning reports.

• Identify and prospect new retail accounts through outbound calls, emails, and other outreach, while maintaining an active pipeline of prospective accounts.

Qualifications:

• 1–3 years in cannabis sales support, customer success, or operations.

• Strong knowledge of the CA cannabis market.

• Excellent communication and organizational skills.

• Proficiency in Google Suite, Excel, Data Analysis platforms, CRM systems.

• Experience with digital menus and data platforms.

Nice to Have:

• Experience with Headset or BDSA.

• Background in financial, or commission tracking.

• Technical skills for dashboards and automation.

Benefits:

We feel strongly that our employees do their best work when they don’t need to worry as much about some of life's biggest stressors. We pay our employees a living wage, and support them with benefits such as generous PTO, holidays, parental leave with day one eligibility, health/dental/vision insurance, short-term disability coverage, and a 4% 401(k) match.

Equity, Inclusion & Accessibility:

Jetty Extracts is an equal opportunity employer committed to equitable hiring practices. We strongly encourage individuals from underrepresented, nontraditional, and justice-impacted backgrounds to apply.

We also provide reasonable accommodations throughout the hiring process. If you require support due to a disability, long-term or chronic condition, mental health condition, sincerely held religious belief, pregnancy-related need, or neurodivergence, please contact us at [e-mail].