Inside Sales Representative at Cinter Career Cincinnati, OH

Cinter Career; Cincinnati (OH); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Full benefits

Job summary

Cinter Career is seeking an Inside Sales Representative in Cincinnati, OH, for a hybrid role with on-site training. You will handle inbound and outbound leads, qualify opportunities, and prepare quotes while supporting the field team.

You will use Salesforce to manage leads through MQL to SQL to Opportunity, coordinate with marketing, and help convert smaller deals without travel. Base salary is 45K-60K plus full benefits.

Qualifications

• Min 1 year of experience in Inside Sales, Sales Support, Customer Success, or similar role (preferred).
• Experience with Salesforce or other CRM tools (preferred).
• Strong communication, organization, and prioritization skills.
• Technical aptitude and willingness to learn industrial products.

Responsibilities

• Handle all inbound and outbound leads and provide an initial response within the same business day.
• Conduct qualification calls and gather key information (industry, application, facility size, objectives, budget, location).
• Assess fit based on our product line (Dry Fog humidification systems, nozzles, etc.).
• Convert qualified leads into SQLs based on defined criteria and hand off to field sales with notes and documents.
• Maintain accurate lead/contact records and follow-up tasks in Salesforce.
• Support events/outbound activities by following up with leads and coordinating with marketing.

Skills

Inside Sales

CRM tools

Communication

Technical aptitude

Tools

Salesforce

Job description

Job Details

• Job Title: Inside Sales Representative
• Working Location: Cincinnati, OH 45242
• Working style: Hybrid (On-site during training period)
• Employment Type: Permanent/Full-time
• Salary: Base - 45K-60K + Full Benefit
• Language: English

Position Overview

Our client is looking for an Inside Sales Representative who will manage the first stage of all inbound and outbound inquiries and qualify potential opportunities. This role improves overall sales efficiency by ensuring that our field sales team focuses on high-value accounts, while small or simple opportunities can be handled internally.

What will you do

Lead Qualification & Initial Response

• Handle all inbound and outbound leads and provide an initial response within the same business day.
• Conduct qualification calls and gather key information (industry, application, facility size, objectives, budget, location).
• Assess fit based on our product line (Dry Fog humidification systems, nozzles, etc.).
• Filter out low-potential or non-serious inquiries.

SQL Creation & Handoff to Field Sales

• Convert qualified leads into SQLs based on defined criteria.
• Prepare necessary information before handing off to field sales (notes, expectations, documents).
• Ensure smooth coordination so field sales can focus on high-impact work.

Closing Small or Transactional Deals

• Handle small-scale or simple opportunities internally without travel.
• Prepare basic quotes when needed.
• Complete sales for nozzles, small systems, or replacement parts.

CRM Management (Salesforce)

• Maintain accurate lead/contact records and follow-up tasks in Salesforce.
• Track progress from lead to MQL to SQL to Opportunity.
• Support monthly review of lead quality and conversion trends.

Customer Communication

• Provide initial answers to common technical questions.
• Share catalogs, technical documents, and product information.
• Set appropriate customer expectations before involving field sales.

Support for Events & Outbound Activities

• Follow up with leads generated from trade shows, marketing campaigns, and outbound tools.
• Collaborate with marketing to improve lead quality and nurturing flows.

Required Qualifications & Skills

• Min 1 year of experience in Inside Sales, Sales Support, Customer Success, or similar role (preferred).
• Experience with Salesforce or other CRM tools (preferred).
• Strong communication, organization, and prioritization skills.
• Technical aptitude and willingness to learn industrial products.