Inside Sales Representative 1

Csidesigns; Grand Prairie (TX); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Health and wellness benefits

Paid time off

Tuition reimbursement

Company lunches

Community volunteer opportunities

Job summary

Csidesigns in Grand Prairie, Texas is looking for an Inside Sales Representative to manage customer interactions regarding quotes, orders, and pricing. The role requires strong communication and technical assistance skills, along with 1-3 years of customer-facing experience. Competitive compensation of $23-$27 per hour is offered, as well as a benefits package that includes health benefits, paid time off, and opportunities for internal advancement. This is primarily an office-based position with a team-oriented culture.

Qualifications

• 1-3 years experience in an inside sales support, customer support, or similar customer-facing role.
• Experience in the hygienic/sanitary process equipment industry is preferred.
• Working knowledge of quoting and order processing.

Responsibilities

• Serve as a primary point of contact for customers via phone and email.
• Prepare, review, and manage quotes and orders within ERP systems.
• Manage open orders to ensure delivery and accuracy.

Skills

Customer support experience

Communication skills

Order management

Technical assistance

Tools

ERP systems

Job description

Pay: $23-$27 per hour (Actual pay will be based on experience, skills and internal equity)

Location: Grand Prairie, TX

The Role

The Inside Sales Representative 1 (ISR 1) is a fully independent, customer-facing support and technical inside role responsible for managing day-to-day customer interactions related to quotes, orders, pricing, availability, and basic technical assistance.

This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.

About CSI

CSI provides state‑of‑the‑art stainless‑steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries.

We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.

What You’ll Do

• Serve as a primary point of contact for customers via phone and email
• Prepare, review, and manage quotes and orders within ERP systems
• Proactively manage open orders to ensure delivery, accuracy, and follow‑through
• Communicate clearly and early when issues, changes, or risks arise
• Collaborate closely with sales, vendors, and internal teams

Experience

• 1-3 years experience in an inside sales support, customer support, order management or similar customer‑facing role.
• Experience in the hygienic/sanitary process equipment industry, preferred.
• Working knowledge of quoting, order processing, and ERP‑based workflows
• Equivalent experience demonstrating readiness for the role may be considered

Why Join CSI?

• Competitive compensation: $23-$27 per hour.
• Growth‑focused, team‑oriented culture

Benefits

CSI offers a competitive benefits package including:

• Health and wellness benefits
• Paid time off
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities

Work Environment / Physical Requirements

Our environment emphasizes accountability, respect, teamwork, and continuous learning.

This role is primarily office‑based, Monday‑Friday, with limited travel. It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required.

CSI is committed to providing reasonable accommodation for qualified individuals with disabilities during the application and employment process.

Equal Opportunity Employer

CSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability.

Applicants must be authorized to work in the United States. CSI participates in E-Verify.