Inside Sales Representative

Milton CAT; West Village (MA); On-site; USD 24,594 - 35,028; Full time

Benefits offered by this job

Bonus eligibility

Incremental pay increases

Job summary

Milton CAT is seeking an Inside Sales Representative to join their team in Massachusetts. This role offers a dedicated 18-month program designed to prepare you for a long-term career in the heavy equipment industry while engaging with various sectors including construction and agriculture.

Ideal candidates will have excellent communication and organizational skills, with a focus on customer needs. The position offers a starting pay rate of $21.64 per hour, with incremental increases and bonuses available upon successful program completion.

Qualifications

• Technical knowledge is a plus but not required.
• Valid driver's license and clean driving record required.
• Ability to multitask and achieve sales targets.

Responsibilities

• Communicating with customers and following up on leads.
• Identifying sales opportunities based on customer needs.
• Maintaining a database of current and potential customers.
• Closing sales and achieving sales targets.
• Completing ongoing training and development programs.

Skills

Enthusiasm to learn about equipment

Communication skills

Organizational skills

Self-motivated

Customer service experience

Tools

Microsoft Office

Job description

Inside Sales Representative

Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors.

Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18‑month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long‑term career with a leading Caterpillar Dealer.

Pay Rate: Starting pay is $21.64 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible.

Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information via phone, text, and email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Completing ongoing training and development programs.
• Working with new customers to establish a relationship with Milton CAT and process sales leads.
• Serve as a liaison between departments.

Qualifications

• Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
• Ability to work with customers to understand their needs and solve challenges.
• Self‑motivated - take ownership for your territory and pride in it.
• Prior experience with Microsoft Office and other computer applications preferred.
• Excellent communication skills, both verbal and written.
• Excellent organizational skills and the ability to multitask.
• Prior customer service and cold calling experience is a plus.
• Ability to listen and understand customers' needs.
• Ability to achieve targets and goals.
• Must have a valid driver's license and maintain a clean driving record.

This job description is not intended to be all‑inclusive. Your supervisor may request and assign you similar duties.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.