Inside Sales Representative

QXO

Waukegan (IL)

On-site

USD 30,238 - 45,240

Full time

14 days+

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Benefits offered by this job

401(k) with employer match
Medical, dental, and vision insurance
PTO and company holidays
Paid training and certifications
Legal assistance and identity protec

Job summary

QXO is seeking a customer-focused professional in Waukegan, IL to handle price quotes, orders, returns and product information while supporting the Outside Sales team. The role involves telemarketing planning, coordinating delivery, and ensuring accurate billing and pricing adherence.

Candidates should have front-line customer service and sales experience, knowledge of construction or building materials a plus, and strong computer skills.

Qualifications

  • Front-line customer service and sales experience required.
  • Industry experience in construction or building materials a plus.
  • Computer proficiency.
  • Spanish bilingual proficiency a plus.
  • Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
  • Eagerness and ability to learn and retain vast amounts of product information.

Responsibilities

  • Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
  • Plan and implement telemarketing and prospecting objectives
  • Coordinate delivery and pick up of orders with operations teams
  • Provide support to Outside Sales team
  • Adhere to pricing guidelines and policies of customer financial services

Skills

Customer service
Sales experience
Spanish bilingual
Computer proficiency
Communication skills

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You\'ll Do
  • Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
  • Plan and implement telemarketing and prospecting objectives
  • Coordinate delivery and pick up of orders with operations teams
  • Provide support to Outside Sales team
  • Adhere to pricing guidelines and policies of customer financial services
What You\'ll Bring
  • Previous front-line customer service and sales experience
  • Industry experience with construction or building materials a plus
  • Computer proficient
  • Spanish bilingual proficiency a plus
  • Ability to effectively communicate and follow-up with customers, vendors, team members, and management
  • Eagerness and ability to learn and retain vast amounts of product information
What You\'ll Earn
  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • PTO, company holidays, and parental leave
  • Paid training and certifications
  • Legal assistance and identity protection
  • Pet insurance
  • Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

Salary Range

USD $21.95 - USD $32.84 /Hr.

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